Jace Carter-Summer’s

Retail Worker

Stanthorpe Hardware And Garden

06.2022 - Current

Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Streamlined inventory management for improved product availability and reduced stock discrepancies.
Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Maximized seasonal revenue by actively promoting relevant items and participating in holiday-themed marketing campaigns.
Assisted in store layout redesigns, contributing to a more intuitive shopping experience and increased customer dwell time.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Greeted customers, helped locate merchandise, and suggested suitable options.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Worked closely with shift manager to solve problems and handle customer concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Used POS system to process sales, returns, online orders, and gift card activations.
Answered questions about store policies and addressed customer concerns.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Maintained tidy and organized store environment to comply with cleanliness standards.