Jai Lake
Perth,WA
Summary
I am a talented and multi skilled individual, having completed a variety of roles throughout my employment history. As well us utilising my time away from work, during the Covid pandemic, to study and acquire new certificates and knowledge. I am always eager to learn a new skillset and thrive in a challenging environment whether the role is mentally or physically taxing. I am an astute problem solver and pride myself on my ability to work either with others or by myself to get a task done while upholding all standards and expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food & Beverage Supervisor
Ventia
06.2022 - 05.2024
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
Labourer
Metro Lintels
08.2017 - 12.2018
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology
- Demonstrated strong organizational and time management skills while managing multiple projects.
Trainee Driller
Redpath Mining
06.2016 - 06.2017
- Shadowed senior team members to learn the functions of the rig.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported management of all drilling and rig move operations
- Monitored drilling operations and machines.
- Assisted in successful drilling operations by handling drill rods, casings, and other necessary materials.
- Aided in incident prevention with vigilant observation of surroundings and quick response to potential hazards.
Assistant Manager
Auto One
06.2014 - 06.2016
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Apprentice Chef
Boardwalk Restaurant
Port Macquarie, NSW12.2011
No Degree - Secondary Education
Port Macquarie High School
Port Macquarie, NSW12.2010
Skills
- Goal-Oriented
- Training and mentoring
- Staff Management
- Complex Problem-Solving
- Business Administration
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Critical Thinking
- Excellent Communication
- Computer Skills
Certification
Cert II & III Hospitality
Barista
RSA
White Card
C Class Car Licence
Timeline
Food & Beverage Supervisor
Ventia
06.2022 - 05.2024
Labourer
Metro Lintels
08.2017 - 12.2018
Trainee Driller
Redpath Mining
06.2016 - 06.2017
Assistant Manager
Auto One
06.2014 - 06.2016
Apprentice Chef
Boardwalk Restaurant
No Degree - Secondary Education
Port Macquarie High School
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