Jacinta Ward
Condamine,Australia
Summary
Driven and adaptable team member with a proven track record at Sizzler, enhancing team efficiency and customer satisfaction through exceptional customer service and problem-solving skills. Excelled in fast-paced environments, mastering product knowledge and cash handling, contributing to significant improvements in workplace safety and operational productivity. Demonstrated a professional demeanor and a commitment to achieving team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Sizzler
10.2017 - 07.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Team Member
Donut King
07.2017 - 10.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
Education
Toowoomba Cristian College
Toowoomba, QLD2017
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Workplace Safety
- Money Handling
- Decision-making capabilities
- Creativity and Innovation
- Product Knowledge
- Goal Setting and Achievement
- Complaint resolution
- Order Preparation
- Facility Cleaning
- Multitasking
- Time Management
- Relationship Building
- Interpersonal Communication
- Adaptability and Flexibility
- Self Motivation
- Professional Demeanor
Certification
Certificate II in Horse Husbandry
Timeline
Team Member
Sizzler
10.2017 - 07.2018
Team Member
Donut King
07.2017 - 10.2017
Toowoomba Cristian College
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