Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacinta Warnick

Nambour,QLD

Summary

Having 10 years of hospitality experience means customer service is second nature to me. And I always endeavor to give the customer the best experience. Hardworking and have a hands on approach to learning, always interested in developing my skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deckhand/Cook/Tour Guide

Isail
Airlie Beach, QLD
06.2022 - 09.2022
  • Deckhand duties included; Mooring, Anchoring, Lines, Setting up sails, Tender driving, Snorkel watch,
  • Prepared and cooked every meal for up to 12 guests
  • Guided guests on various walks and activities around the Whitsundays

Pontoon Host

Cruise Whitsundays
Airlie Beach, QLD
11.2021 - 05.2022

• Provide the highest level of service to the guests in all departments (housekeeping, kitchen hand, food and beverage)

• ensure highest level of cleanliness is kept and maintained across the pontoon

• provide one on one guest experiences

Bartender

Oyster Bar
Darwin, NT
08.2021 - 10.2021
  • Operated efficiently in busy times to serve cocktails and beverages to customers.
  • Performed opening and closing duties, setting up the bar and making sure everything was stocked and ready to go/closing down procedures.


Food and Beverage Attendant/Housekeeping

Wilpena Pound Resort
Flinders Park, SA
06.2021 - 08.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and banking.
  • Responsible for day to day cleaning tasks, including changing beds, vacuuming, full bathroom clean, restocking, folding linens and more.

Hostess/Bartender/Waitress

Rice Boi
Sunshine Coast, QLD
09.2020 - 04.2021
  • Food Runner in a fast paced busy Restaurant.
  • Prepared cocktails, drink beverages and took food orders.

Bar Manager/Event Assistant

Hotel Cafe Royal
London, Uk
09.2019 - 04.2020
  • Managed cash and bar revenue during events.
  • Performed opening and closing duties, printing sales reports, setting up for incoming events.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Team leader throughout banqueting events with as many as 300 guests.

Hostess/Bartender/Waitress

Bella Venezia Restaurant And Bar
Sunshine Coast, QLD
07.2017 - 12.2018
  • Took reservations and organized seating plans, answered customer questions and informed of accurate wait times.
  • Applied comprehensive knowledge of wine, Beer and Spirits to increase daily beverage sales.
  • Managed my own section where i provided a high level of service to customers with detailed information on menu's and daily specials


Dental Assistant/Receptionist

Lynch Dental Practice
Sunshine Coast, QLD
02.2016 - 04.2017
  • Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.

Bartender/Waitress

Bellissimo Restaurant
Sunshine Coast, QLD
09.2013 - 02.2016
  • Maintained customer satisfaction with timely table service while working efficiently within a fast paced work environment
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.


Education

High School Diploma -

St John's College
Nambour, QLD
2015

Skills

  • Multitasking abilities
  • Organization and Time management
  • Planning and Coordination
  • Cash Handling and Management
  • Hospitality and Guest Service
  • Hands on Learner
  • High Energy and Stamina

Certification

  • RSA
  • First Aid / O2
  • STCW
  • Certificate 3 in hospitality
  • Recreational Marine License


Timeline

Deckhand/Cook/Tour Guide

Isail
06.2022 - 09.2022

Pontoon Host

Cruise Whitsundays
11.2021 - 05.2022

Bartender

Oyster Bar
08.2021 - 10.2021

Food and Beverage Attendant/Housekeeping

Wilpena Pound Resort
06.2021 - 08.2021

Hostess/Bartender/Waitress

Rice Boi
09.2020 - 04.2021

Bar Manager/Event Assistant

Hotel Cafe Royal
09.2019 - 04.2020

Hostess/Bartender/Waitress

Bella Venezia Restaurant And Bar
07.2017 - 12.2018

Dental Assistant/Receptionist

Lynch Dental Practice
02.2016 - 04.2017

Bartender/Waitress

Bellissimo Restaurant
09.2013 - 02.2016

High School Diploma -

St John's College
Jacinta Warnick