Jacinta Sia
Melbourne,VIC
Summary
Dynamic professional with a proven track record at Mecca Brands, enhancing team efficiency through strategic workflow restructuring. Adept in problem-solving and decision-making, I thrive in high-pressure environments, ensuring quality service and operational excellence. My experience as a Customer Champion at Mainfreight underscores my commitment to collaboration and productivity.
Overview
11
11
years of professional experience
Work History
Customer Champion
Mainfreight
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Operations/Team Leader, Logistics
Mecca Brands
11.2017 - 10.2022
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
Cashier/Barista
McDonalds
08.2016 - 10.2017
- Made and served café beverages with focus on speed, quality and consistency.
Cashier
Hungry Jacks
03.2014 - 06.2016
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Epping Secondary College
Epping, VIC12-2014
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Decision-making
- Problem resolving
Timeline
Customer Champion
Mainfreight
11.2022 - Current
Operations/Team Leader, Logistics
Mecca Brands
11.2017 - 10.2022
Cashier/Barista
McDonalds
08.2016 - 10.2017
Cashier
Hungry Jacks
03.2014 - 06.2016
Epping Secondary College
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