Jack Banks
Armadale
Summary
Dynamic and dedicated wait staff member with a proven track record at Bangkok Brothers, excelling in customer service and order management. Skilled in POS system operation and beverage preparation, I consistently enhanced guest experiences while training new staff and resolving complaints with professionalism and empathy.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Bangkok Brothers
08.2021 - 10.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted with menu knowledge, enhancing guest dining experiences.
- Maintained cleanliness and organization of dining area and equipment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new wait staff on protocols and best practices.
- Handled the cash register accurately and efficiently during peak hours.
- Resolved customer complaints professionally and empathetically.
- Prepared drinks and cocktails efficiently during busy hours.
- Made guests feel welcomed as host.
Education
High School Diploma -
Cecil Andrews College
Armadale, WA11-2021
Skills
- Strong multitasking
- POS system operation
- Professional appearance
- Customer service
- Order management
- Reservation management
- Menu memorization
- Beverage preparation
Timeline
Wait Staff Member
Bangkok Brothers
08.2021 - 10.2025
High School Diploma -
Cecil Andrews College