Jack Breen
Exmouth
Summary
Dynamic professional with a proven track record in customer service and technical support, demonstrated during my tenure at Coles Express. Skilled in POS system operation and conflict resolution, I excel in creating positive customer experiences. My strong work ethic and professional appearance have consistently contributed to my employers' success, showcasing my ability to meet and exceed workplace demands.
Overview
9
9
years of professional experience
Work History
Fuel Station Attendant
Coles Express
01.2023 - 11.2024
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Sales Assistant
EB Games
01.2022 - 11.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Established rapport with customers using active listening and interpersonal skills.
Fuel Station Attendant
Coles Express
06.2020 - 11.2021
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Liquor Store Clerk
Cellarbrations
11.2018 - 04.2020
- Received payments by cash, credit, and personal check and remitted correct change.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Ground Handler
NWAS
02.2016 - 09.2018
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
High School Diploma -
Tom Price Senior High School
Tom Price, WA10-2015
Skills
- Strong work ethic
- Professional appearance
- Safety protocol
- Cleaning and sanitation
- Equipment troubleshooting
- Conflict resolution techniques
- POS system operation
- Extremely high level of computer intuition
- Technical Support
- Complaint resolution
Timeline
Fuel Station Attendant
Coles Express
01.2023 - 11.2024
Sales Assistant
EB Games
01.2022 - 11.2022
Fuel Station Attendant
Coles Express
06.2020 - 11.2021
Liquor Store Clerk
Cellarbrations
11.2018 - 04.2020
Ground Handler
NWAS
02.2016 - 09.2018
High School Diploma -
Tom Price Senior High School
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