Jack Hawkes
Melbourne,VIC
Summary
Decant Team Supervisor and member at Kmart with three years of experience in team leadership and customer service excellence. Proven ability to train and motivate staff, ensuring optimal performance and satisfaction. Skilled in equipment operation and maintenance, adept at resolving issues promptly to enhance service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Decant Team Supervisor/Member
Kmart
Boronia, Victoria
04.2022 - Current
- Acquired extensive experience in warehouse box operations for a period of three years.
- Supervisor experience in facilitating and leading a team efficiently.
- Ensured quality service delivery, building trust, and satisfaction for customers in three years.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Demonstrated outstanding adaptability under pressure.
- Trained employees on daily tasks and coached to improve performance.
- Unloaded truck for processing.
- Mastered functions of both walkie stacker and electric pallet jack.
Gym Assistant
Oslo Health and Fitness
Ferntree Gully, Victoria
07.2023 - 07.2023
- One week of work experience for school.
- Gained experience in marketing, business strategies, and program sales.
- Ensured all equipment remained in optimal working condition.
Education
High School Diploma -
Wantirna Secondary College
Wantirna, VIC10-2025
Certificate 3. in Sport, Recreation And Aquatics - Sport And Fitness Management
Scoresby Secondary College
Scoresby, VIC10-2025
Skills
- Team building
- Employee training
- Equipment maintenance
- Customer service
- Team supervision
- Goal setting
- Team motivation
- Staff education and training
Affiliations
- played footy and basketball my whole life
- play 2 different instruments
- very passionate about working out and physical health
Certification
- certificate 3 in sport and recreation
- first aid certificate
Timeline
Gym Assistant
Oslo Health and Fitness
07.2023 - 07.2023
Decant Team Supervisor/Member
Kmart
04.2022 - Current
High School Diploma -
Wantirna Secondary College
Certificate 3. in Sport, Recreation And Aquatics - Sport And Fitness Management
Scoresby Secondary College
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