Jack Mann
Lilydale,VIC
Summary
Hardworking student with prior work experience in hospitality, relevant knowledge, and an interest in technology. I maintain a respectful and professional attitude towards life. I'm an effective communicator, and I'm relatively quick at learning new skills. I'm keen and adaptable, with a positive work ethic and I enjoy working in a team environment.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
The Hatter And The Hare
12.2019 - 08.2022
- Communicated with customers to promptly resolve complaints and address inquiries.
- Reduced risks by maintaining clean and organised work environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Assisted in setting up banquet tables and chairs for seamless events.
- Assisted in setting up and breaking down banquet events.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Education
Norwood Secondary College
Ringwood, VICSkills
- Effective Communicator
- Complex Problem-Solving
- Leadership skills (School Captain Year 10)
- Resolving conflicts (Due to school captaincy role)
- Working in a respectful team environment
- Keen interest in technology
Timeline
Hospitality Worker
The Hatter And The Hare
12.2019 - 08.2022
Norwood Secondary College
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