Jack Phoenix
Fletcher,NSW
Summary
I am a diligent and hardworking individual, who thrives in fast paced environments that involve; team work, customer service and interacting with all different walks of life. Reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
10
10
years of professional experience
Work History
Dance Teacher
Taylor Made Academy Of Dance
01.2015 - 12.2015
- Duties- Choreographing and teaching all age Boys hip hop class Teaching and choreographing junior and intermediate combined tap class Designing costumes for concert and performance routines
- Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Kitchen Hand
Spice N Lime Thai Eatery
01.2016 - 09.2017
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Lifted and carried heavy materials.
- Maintained high personal grooming standards and uniform presentation.
Landscaping Labourer
Pink Lady’s Mowing
09.2020 - 12.2021
- Maintained grounds by trimming, weeding and general clean-up.
- Performed planting, watering, mulching and edging of lawns.
- Removed weeds, hazards and debris from common pathways to improve usability.
Retail Associate
Coles Supermarket
12.2021 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Trained new team members and managed departments when managers were not available.
- Received all deliveries for the store: this included unloading and loading trucks with electric pallet Jack, temperature checking all deliveries and filling out relevant paperwork.
Housekeeping Team Leader (houseperson)
Intercontinental Hayman Island (Mulpha)
03.2023 - Current
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Managed team productivity and workflow to exceed quality standards.
Public Areas Cleaner
Intercontinental Hayman Island (Mulpha)
03.2023 - 06.2023
- Contributed to positive guest feedback through diligent attention to detail in restroom sanitation procedures.
- Maintained high standards of hygiene by routinely sanitizing frequently touched surfaces such as doorknobs, railings, and countertops.
- Consistently met brand standards for cleanliness during surprise inspections from corporate managers or representatives.
- Supported hotel staff efficiency with timely cleaning of meeting rooms, lobbies, and restrooms.
- Upheld visual appeal of outdoor patios through regular sweeping, raking leaves, pressure washing surfaces, and arranging furniture neatly.
Education
HSC - undefined
Singleton High School
Skills
- Inventory receiving
- Excellent customer service
- Organize Supplies
- Work Coordination
- Beverage Service
- Electric pallet Jack license
Accomplishments
- Galawa Academic scholarship recipient of $10000 for Aboriginal exellency (2015).
- Educational excellency program (2015-2018).
- AECG Education week award for commitment to Aboriginal education and learning. (2016)
- Selected to represent and speak on behalf of indigenous students apart of the Clontarf foundation at Glencore mining forum (2018).
- Academic excellency program Sydney University (2016-2019).
- Filmed in documentary program highlighting the struggles of indigenous youth in highschool (2016-2020).
- Yarn up mentorship program for young Indigenous youth transitioning into high school and working life. (Ongoing)
- year 12 Clontarf spirit award for mentorship of young Indigenous high school students. (2019)
References
- Millissa Marsh 0418772165
- Clarke Stanford 0437164315
- John Eastoe number upon request
- Michelle Marinan number upon request
Timeline
Housekeeping Team Leader (houseperson)
Intercontinental Hayman Island (Mulpha)
03.2023 - Current
Public Areas Cleaner
Intercontinental Hayman Island (Mulpha)
03.2023 - 06.2023
Retail Associate
Coles Supermarket
12.2021 - Current
Landscaping Labourer
Pink Lady’s Mowing
09.2020 - 12.2021
Kitchen Hand
Spice N Lime Thai Eatery
01.2016 - 09.2017
Dance Teacher
Taylor Made Academy Of Dance
01.2015 - 12.2015
HSC - undefined
Singleton High School
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