JACK PURNELL
Brisbane,QLD
Summary
A multi-talented university student who is passionate about learning new skills. An ambitious, driven individual ready to work hard and learn from professionals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Brisbane Entertainment Centre (ASM Global)
09.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Assisted customers with returns, refunds and resolving transaction issues.
FOH Team Member
Flour & Chocolate
06.2022 - Current
- Memorized information quickly and efficiency to provide quality recommendations or assistants for customers
- Looked for tasks without direction to benefit staff during periods of service.
Volunteer Program
K'gari adventure
03.2022 - 04.2022
- Assisted in many daily tasks to help create a welcoming environment for guests
- Initiative assistants where help was needed by either for either a teammate or guest.
Causal FOH Staff
Betty's Burgers
01.2018 - 12.2021
- Trained and mentored new FOH staff in restaurant procedures and customer service standards
- Welcomed each patron warmly, and engaged with guests to learn how to best serve their needs
- Organised and communicated with staff during busy periods of service, if the manager was unavailable.
Education
Bachelor of Arts - Film And TV
JMC Academy
Brisbane, QLD01.2024
High School Diploma -
Wavell State High School
Brisbane, QLD11.2021
Skills
- Time Management
- Upbeat and Positive Personality
- Customer Service
- Cash Handling
- Food safety knowledge
- Phone orders
Certification
- Responsible Service to Alcohol License - 2017
Timeline
Food and Beverage Attendant
Brisbane Entertainment Centre (ASM Global)
09.2023 - Current
FOH Team Member
Flour & Chocolate
06.2022 - Current
Volunteer Program
K'gari adventure
03.2022 - 04.2022
Causal FOH Staff
Betty's Burgers
01.2018 - 12.2021
Bachelor of Arts - Film And TV
JMC Academy
High School Diploma -
Wavell State High School
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