Jack Roberts
Cobar,NSW
Summary
Hello, My name is Jack Roberts, I have worked in a Supermarket for a little over a year, i am a fast learner while a little hesitant with new stuff.
Organized Shop Assistant and salesperson with a little bit over 2 years of experience with Customer service, dealing with Produce, Selling/filling alcohol and some knowledge with pricing and selling of auto parts . Works well with no supervision and maintains focus on delivering top-notch assistance.
Overview
3
3
years of professional experience
Work History
Salesperson
Burson Auto Parts
11.2024 - 03.2025
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Bottle Shop Assistant
Khans IGA
11.2022 - 10.2023
- Unloading Bottle Shop Pallets
- Filling shelves/fridges
- Filling cartons inside Fridge
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Collaborated with team members to achieve overall store goals and objectives.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Reduced wait times by efficiently processing transactions at the cash register.
Produce Shop Assistant
KHANS IGA
06.2022 - 10.2023
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Remained calm and composed in tense situations involving angry or upset customers.
- Reduced wait times by efficiently processing transactions at the cash register.
- Completed daily tasks accurately and on-time to support shop needs.
Education
RSA -
From TAFE
Cobar, NSW2022
First Aid Certificate From -
TAFE NSW
Cobar, NSW2021
Skills
- Product Knowledge
- Inventory Management
- Inventory Control
- Loss prevention awareness
- Hand-Eye Coordination
- Vehicle operation
- Honest and Dependable
- Organization
- Cash Handling
- Cash Register Operation
- Decision-Making
- Adaptable and Flexible
- Team Cooperation
- Attention to Detail
- Customer Service
- Time Management
- Computer literacy
- Customer service
Timeline
Salesperson
Burson Auto Parts
11.2024 - 03.2025
Bottle Shop Assistant
Khans IGA
11.2022 - 10.2023
Produce Shop Assistant
KHANS IGA
06.2022 - 10.2023
RSA -
From TAFE
First Aid Certificate From -
TAFE NSW
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