Jack Robinson
Capalaba,QLD
Summary
I am a confident and reliable individual offering excellent communication and leadership skills and the crucial ability to operate in fast-paced team environments. I am a pro-active person with a proven track record of success in coordinating other people, organizing events, and delegating responsibilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Officer
Bay Island Water Sports
2022.10 - Current
- I am in charge of organising all the Kayak bookings for the day with their required Kayaks and water safety equipment.
- I carried the Kayaks and various other equipment to and from the water within my shift.
- Performed inspections and routine maintenance on equipment.
- Assisted with equipment startups and machine installation tasks.
- Worked outside in all weather conditions.
- Trained new staff members on safe and efficient procedures and proper machine operations.
- Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
- Delivered effective safety debriefings to guests to promote safe environment.
- Developed personal knowledge of Raby Bay and Cleveland to enhance quality programming on adventure education trips.
- Built personal relationships with guests to promote positive experiences.
Education
High School Diploma -
Alexandra Hills State High School
Alexandra Hills, QLD11.2024
Skills
Ability to communicate well with anyone.
Ability to problem solve on the spot.
Excellent presentation and time management.
Willingness to learn new skills.
Accomplishments
Recipient of Academic Award 2019 - 2022
Recipient of the School Community and Leadership Award 2019 -2023
Recipient of the Engineering Subject Award 2023
Recipient of the Digital Solutions Subject Award 2022
2021 Junior School Captain of Alexandra Hills State High School
2024 School Captain of Alexandra Hills State High School
Certification
Completed Vocational Education and Training (VET) in: Certificate II Sampling and Measurement
Completed Certificate II toward Autonomous Technologies
First Aid Certificate Completed September 2023
Reference
Bay Island Watersports Business Number:
0472 777 288
Timeline
Customer Service Officer
Bay Island Water Sports
2022.10 - Current
High School Diploma -
Alexandra Hills State High School
Completed Vocational Education and Training (VET) in: Certificate II Sampling and Measurement
Completed Certificate II toward Autonomous Technologies
First Aid Certificate Completed September 2023
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