Jack Salt
Melbourne,VIC
Summary
Competent Duty Manager effective at leading a team in high-paced environments, promoting high quality operations, and assisting leadership in operations. Adept at maintaining a strong culture among team members, improving performance during shift, and balancing labour costs and sales.
Aiming to increase my filmmaking experience and transition into the film industry.
Overview
3
3
years of professional experience
Work History
Duty Manager
Australian Venue Co.
Melbourne, Victoria
07.2023 - Current
- Providing day-to-day leadership support to the venue manager to optimise business performance.
- Supervising team members to ensure company standards and procedures are followed.
- Focus on ensuring delivery of strong customer experience to guests as Customer Experience Ambassador of my venue.
- Fulfilling opening and closing procedures of the venue, including cash controls and banking using back-of-house systems.
- Ensuring legislative requirements are being met and creating a safe workplace for team members.
- Monitoring spend on labour in relation to sales on a daily and weekly basis, reducing and increasing spend on labour as required.
- Participating in the training of staff members and induction into the venue's policies and procedures, coaching in performing tasks during service.
- Monitoring performance of staff members, creating a safe and respectful culture when addressing issues.
- Assisting in coordinating functions within the venue.
- Managing busy services and providing hands-on support to team members in all attendant hospitality roles.
Food & Beverage Supervisor
Australian Venue Co.
Melbourne, VIC
05.2022 - 07.2023
Food and Beverage Attendant
Australian Venue Co.
Melbourne, VIC
11.2020 - 04.2022
Education
Bachelor of Arts - Film & Television Production
JMC Academy
Melbourne, VIC2024
Victorian Certificate of Education -
Footscray City College
Footscray, VIC10.2018
Skills
- Calm under high-paced environments
- Verbal and Written Communication
- Service Management
- Quality Assurance
- Allergy Management
- Customer Communication
- Safe Work Practices
- Reporting and Presentation
- Team Development
- Rewards Programs
Film Portfolio
- Five O'Clock Somewhere (2024): Director, writer; graduation thesis short film.
- Oblivion (2024): Data wrangler; graduation thesis short film.
- A Pointe in Time (2022): Producer; student short film.
Timeline
Duty Manager
Australian Venue Co.
07.2023 - Current
Food & Beverage Supervisor
Australian Venue Co.
05.2022 - 07.2023
Food and Beverage Attendant
Australian Venue Co.
11.2020 - 04.2022
Bachelor of Arts - Film & Television Production
JMC Academy
Victorian Certificate of Education -
Footscray City College