Summary
Overview
Work History
Education
Skills
Timeline
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Jackie M Smith

Marsfield,NSW

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organisation and strategies for successfully modernising workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving. Applied well-versed knowledge of social media and software applications in both the marketing and presentation of events at Macquarie village. Built on the trust between the village administrative staff and the residents and fostered a culture where residents could raise issues with a belief these will be effectively resolved. This was preceded by work as a coach at Murphy Sports, forming a culture of resilience and compassion helping young boys and girls get the best out of the sport in a competitive sense, but most importantly maximising the mental and physical benefits.

Overview

2
2
years of post-secondary education
2
2
years of professional experience

Work History

Residential Assistant/Customer Service Representative

CLV
Sydney, NSW
02.2022 - Current
  • Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting the goals of each resident.
  • Encouraged student participation in community and social university-sponsored programs.
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts, being individually responsibly for up to 900 residents.
  • General clerkship responsibilities include report creation related to incidents or complaints, chairing meetings, and taking meeting minutes on a monthly basis.
  • Manage and coordinate any issues including coordination with trades staff.
  • Organized and executed large-scale events for the residents and helped foster a sense of community.
  • Solved technical issues, including internet issues and interaction with electrical boxes to solve issues with electricity.

Coach

Murphy Sports
Sydney, NSW
07.2020 - 07.2021
  • Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience and respect for others, across all 4 teams managed.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas, across teams of up to 15 youth players.
  • Support the responsibilities and decisions of match officials.

Education

Bachelor of Commerce - Bachelor of Psychology

Macquarie University
North Ryde, NSW
02.2021 - Current

Skills

Microsoft Product Suite: Word, Powerpoint, Excel, Project, Visio

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Timeline

Residential Assistant/Customer Service Representative

CLV
02.2022 - Current

Bachelor of Commerce - Bachelor of Psychology

Macquarie University
02.2021 - Current

Coach

Murphy Sports
07.2020 - 07.2021
Jackie M Smith