Jacob Bailey
Blacktown,NSW
Summary
Results-driven professional with experience in customer service roles across retail and food industries. Skilled in time management and team collaboration, contributing to efficient operations and high customer satisfaction. Ready to leverage expertise to enhance store performance and customer engagement.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Bunnings Customer Service Team Member
Bunnings
Blacktown, NSW
10.2022 - Current
- Guided customers through product inquiries, delivering tailored recommendations to enhance their shopping experience.
- Oversaw inventory levels to maintain optimal product availability on sales floor, ensuring customer satisfaction.
- Operated point-of-sale systems for efficient customer transactions.
- Collaborated with team members to maintain a clean and organized store environment.
- Communicated current sales and promotions to customers, enhancing their purchasing decisions.
- Stocked store shelves with merchandise items.
KFC Customer Service Team Member
KFC
Blacktown, 2148
06.2021 - 12.2022
- Handled cash transactions and processed payments accurately.
- Coordinated with team members to deliver prompt and efficient service.
- Trained new staff on customer service protocols to maintain high service standards.
- Ensured cleanliness and organization of dining and service areas to enhance customer experience.
- Prepared food items according to established recipes and standards.
Education
Year 12 Completion -
Mitchell High School
Blacktown, NSW09.2025
Skills
- Customer service
- Inventory management
- Sales promotion
- Team collaboration
- Effective communication
- Problem resolution
- Time management
Certification
White Card Holder
Timeline
Bunnings Customer Service Team Member
Bunnings
10.2022 - Current
KFC Customer Service Team Member
KFC
06.2021 - 12.2022
Year 12 Completion -
Mitchell High School