Sarah Finger
TRAFALGAR,VIC
Summary
Motivated professional seeking a position that utilises and enhances current skills while fostering career development and progression. Exceptional customer service skills with a knack for providing personalised experiences. Solid understanding of effective communication techniques and problem-solving skills. Committed to creating positive customer experiences and cultivating a welcoming environment. Proven track record in enhancing customer satisfaction and operational efficiency. Adept at collaborating with teams to ensure seamless operations and deliver high-quality outcomes. Recognised for adaptability in dynamic environments and a strong focus on achieving goals. Skilled in communication, problem-solving, and relationship-building.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Bunnings Service Team Member
Bunnings Warehouse
2022.12 - 2024.12
- Assisted team in delivering high-quality service to improve customer satisfaction.
- Provided frontline support, ensuring quick resolution of customer inquiries.
- Collaborated with team members to maintain a clean and organized service area.
- Enhanced team efficiency by supporting colleagues during peak hours.
- In Café every Sunday, I managed inventory levels to prevent shortages and maintain availability.
- Helped streamline service processes for consistent customer experiences.
- Supported training of new team members, contributing to a cohesive team environment.
- Addressed customer needs promptly to ensure smooth service delivery.
- Improved customer interactions by actively listening and responding to feedback.
- Trained and assisted up to five service members regularly.
Casual Cleaner
Gippsland Domestic Group
2020.02 - 2022.09
- Maintained cleanliness of facilities by performing routine cleaning tasks.
- Cleaned various areas to ensure a hygienic environment.
- Improved appearance of spaces with thorough cleaning and sanitizing.
- Increased efficiency by organizing cleaning supplies and tools.
Senior Dental Assistant
Balwyn Dental Group
2013.01 - 2016.09
- Assist four dentists within the practice, including chair side assistance and sterilisation
- Managing and ordering stock
- Provide comprehensive support and training to staff, including reporting on team performance
- Reception duties using the Oasis and MYOB programs, as well as Hicaps services
2IC to the Practice Manager
Camberwell Junction and Medical Clinic
2012.01 - 2013.01
- Banking, invoicing, arranging client payment plans
- Development of clinic Policies and Procedure manual
- Reception and Office Administration of Medical and Dental, including customer service based tasks
Senior Dental Assistant/Receptionist/Practice Manager
Bliss Dentistry
2008.01 - 2012.01
- Management of staff roster, scheduling, training and development
- Reception and Office Administration
- Banking, client payment plans, Clinic finances
Senior Dental Assistant/Receptionist
Seaford Dental and Denture Clinic
2004.01 - 2007.01
- Chair side assisting, sterilisation, Patient Oral Hygiene Instructions, arranging treatment plans
- Reception duties, stock control, banking and invoicing
- Patient referrals
Dental Assistant
Dr Batzio and Dr Zayed Dental Rooms
2001.01 - 2003.01
- Chair side assisting, Patient Oral Hygiene Instructions
- General Reception duties with Oasis Software
- GA Surgery at Monash Surgicentre
Education
Certificate III - Dental Assisting
RMIT University
Melbourne, VIC01.2001
Victorian Certificate of Education -
Berwick Secondary College
01.1999
Skills
- Team Management
- Problem Solving
- Dedication
- Attention to Detail
- Program Coordination
- Feedback Acceptance
- Continuous Learning
- Flexibility
- Customer service
- Problem solving
- Time management
- Team collaboration
Certification
- Victorian Driver’s License
- Working With Children Check
- National Police Check
Timeline
Bunnings Service Team Member
Bunnings Warehouse
2022.12 - 2024.12
Casual Cleaner
Gippsland Domestic Group
2020.02 - 2022.09
Senior Dental Assistant
Balwyn Dental Group
2013.01 - 2016.09
2IC to the Practice Manager
Camberwell Junction and Medical Clinic
2012.01 - 2013.01
Senior Dental Assistant/Receptionist/Practice Manager
Bliss Dentistry
2008.01 - 2012.01
Senior Dental Assistant/Receptionist
Seaford Dental and Denture Clinic
2004.01 - 2007.01
Dental Assistant
Dr Batzio and Dr Zayed Dental Rooms
2001.01 - 2003.01
Certificate III - Dental Assisting
RMIT University
Victorian Certificate of Education -
Berwick Secondary College