Sarah Finger
TRAFALGAR,VIC
Summary
Motivated professional seeking a position that utilises and enhances current skills while fostering career development and progression. Exceptional customer service skills with a knack for providing personalised experiences. Solid understanding of effective communication techniques and problem-solving skills. Committed to creating positive customer experiences and cultivating a welcoming environment. Proven track record in enhancing customer satisfaction and operational efficiency. Adept at collaborating with teams to ensure seamless operations and deliver high-quality outcomes. Recognised for adaptability in dynamic environments and a strong focus on achieving goals. Skilled in communication, problem-solving, and relationship-building.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Bunnings Service Team Member
Bunnings Warehouse
12.2022 - 12.2024
- Assisted team in delivering high-quality service to improve customer satisfaction.
- Provided frontline support, ensuring quick resolution of customer inquiries.
- Collaborated with team members to maintain a clean and organized service area.
- Enhanced team efficiency by supporting colleagues during peak hours.
- In Café every Sunday, I managed inventory levels to prevent shortages and maintain availability.
- Helped streamline service processes for consistent customer experiences.
- Supported training of new team members, contributing to a cohesive team environment.
- Addressed customer needs promptly to ensure smooth service delivery.
- Improved customer interactions by actively listening and responding to feedback.
- Trained and assisted up to five service members regularly.
Casual Cleaner
Gippsland Domestic Group
02.2020 - 09.2022
- Maintained cleanliness of facilities by performing routine cleaning tasks.
- Cleaned various areas to ensure a hygienic environment.
- Improved appearance of spaces with thorough cleaning and sanitizing.
- Increased efficiency by organizing cleaning supplies and tools.
Senior Dental Assistant
Balwyn Dental Group
01.2013 - 09.2016
- Assist four dentists within the practice, including chair side assistance and sterilisation
- Managing and ordering stock
- Provide comprehensive support and training to staff, including reporting on team performance
- Reception duties using the Oasis and MYOB programs, as well as Hicaps services
2IC to the Practice Manager
Camberwell Junction and Medical Clinic
01.2012 - 01.2013
- Banking, invoicing, arranging client payment plans
- Development of clinic Policies and Procedure manual
- Reception and Office Administration of Medical and Dental, including customer service based tasks
Senior Dental Assistant/Receptionist/Practice Manager
Bliss Dentistry
01.2008 - 01.2012
- Management of staff roster, scheduling, training and development
- Reception and Office Administration
- Banking, client payment plans, Clinic finances
Senior Dental Assistant/Receptionist
Seaford Dental and Denture Clinic
01.2004 - 01.2007
- Chair side assisting, sterilisation, Patient Oral Hygiene Instructions, arranging treatment plans
- Reception duties, stock control, banking and invoicing
- Patient referrals
Dental Assistant
Dr Batzio and Dr Zayed Dental Rooms
01.2001 - 01.2003
- Chair side assisting, Patient Oral Hygiene Instructions
- General Reception duties with Oasis Software
- GA Surgery at Monash Surgicentre
Education
Certificate III - Dental Assisting
RMIT University
Melbourne, VIC01.2001
Victorian Certificate of Education -
Berwick Secondary College
01.1999
Skills
- Team Management
- Problem Solving
- Dedication
- Attention to Detail
- Program Coordination
- Feedback Acceptance
- Continuous Learning
- Flexibility
- Customer service
- Problem solving
- Time management
- Team collaboration
Certification
- Victorian Driver’s License
- Working With Children Check
- National Police Check
Timeline
Bunnings Service Team Member
Bunnings Warehouse
12.2022 - 12.2024
Casual Cleaner
Gippsland Domestic Group
02.2020 - 09.2022
Senior Dental Assistant
Balwyn Dental Group
01.2013 - 09.2016
2IC to the Practice Manager
Camberwell Junction and Medical Clinic
01.2012 - 01.2013
Senior Dental Assistant/Receptionist/Practice Manager
Bliss Dentistry
01.2008 - 01.2012
Senior Dental Assistant/Receptionist
Seaford Dental and Denture Clinic
01.2004 - 01.2007
Dental Assistant
Dr Batzio and Dr Zayed Dental Rooms
01.2001 - 01.2003
- Victorian Driver’s License
- Working With Children Check
- National Police Check
Certificate III - Dental Assisting
RMIT University
Victorian Certificate of Education -
Berwick Secondary College
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