Jacob Brough
Northam
Summary
Dynamic Assistant Restaurant Manager at KFC with a proven track record in enhancing customer satisfaction and ensuring food safety compliance. Skilled in shift management and employee scheduling, I effectively reduced labor costs while maintaining high standards of cleanliness and organization. Committed to team development and operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
KFC
01.2021 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Brick Paver
PK Cornerstone Brick Paving
01.2020 - 01.2023
- Reduced material waste by effectively utilizing resources and recycling leftover materials when possible.
- Advanced skillset through completion of relevant training programs, increasing value as a Brick Laborer within the team.
- Enhanced job site safety by consistently maintaining a clean and organized work area.
- Improved project efficiency by accurately measuring, cutting, and laying bricks for various construction projects.
Education
High School Diploma -
Australian Christian Collage Southlands
Albany, WA12-2022
Skills
- Shift management
- Employee scheduling
- Food safety compliance
- Staff training and development
- Opening and closing procedures
- Customer assistance
- Performance evaluations
- Customer service
- Food handling
- Cleaning and organization
Timeline
Assistant Restaurant Manager
KFC
01.2021 - Current
Brick Paver
PK Cornerstone Brick Paving
01.2020 - 01.2023
High School Diploma -
Australian Christian Collage Southlands
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