Jacob Kiff
Ulladulla
Summary
Dynamic and results-driven professional with extensive experience at Harris Scarfe, excelling in customer service and department maintenance. Proven ability to enhance team performance and maintain operational excellence. Skilled in critical thinking and proficient with ticketing systems, ensuring a seamless experience for patrons while fostering a positive work environment.
Overview
7
7
years of professional experience
Work History
Cinema Duty Manager
Arcadia Cinema
02.2022 - Current
- Processed ticket purchases and provided customers with
refreshments. - Controlled access to the theatre, ushered patrons to
their seats and maintained the cleanliness of the cinema. - Trained new team members on theatre policies and procedures, fostering a strong work ethic among staff.
- Supervised and assisted staff members with daily tasks to maintain a safe and clean work environment.
Sales Assistant
Harris Scarfe
01.2021 - Current
- Dedicated and customer-oriented Retail Sales Assistant with over 4 years of experience in providing exceptional service and driving sales in fast-paced retail environments.
- Proficient in product knowledge and
adept at helping customers make informed purchasing decisions. - Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
Kitchen Hand/Pizza Maker
Mollymook Golf Club
09.2019 - 01.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Topped pizzas with correct ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Kitchen Hand
Bannisters Pavillion
04.2018 - 09.2019
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Higher School Certificate -
Ulladulla High School
Ulladulla, NSW11-2021
Skills
- Critical thinking
- Problem solving
- Customer service
- Networking
- Interpersonal communication
- Time management
- Verbal and written
communication - Ticketing systems
- Staff supervision
Timeline
Cinema Duty Manager
Arcadia Cinema
02.2022 - Current
Sales Assistant
Harris Scarfe
01.2021 - Current
Kitchen Hand/Pizza Maker
Mollymook Golf Club
09.2019 - 01.2021
Kitchen Hand
Bannisters Pavillion
04.2018 - 09.2019
Higher School Certificate -
Ulladulla High School
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