Jacob K Kucherhan
Pascoe Vale South,Australia
Summary
Jacob Kucherhan
23 years old | Recent University Graduate | Versatile Professional
A highly motivated and adaptable individual, I am a recent university graduate (2024) with diverse work experience across retail, hospitality, and warehousing sectors. Over the years, I've developed a broad skill set, from managerial roles to visual merchandising, stock management, and more. My professional journey has been enriched by the opportunities to work in dynamic environments, where I’ve learned to thrive in various positions while contributing positively to team success.
With a global perspective gained from extensive travel, I bring a unique approach to problem-solving, communication, and collaboration. Outside of work, I am passionate about fitness, spending time with friends and family, and continuously seeking personal growth. I am known for my positive energy, easygoing nature, and my eagerness to embrace new opportunities. I enjoy working with diverse teams and am excited to bring my skills, energy, and enthusiasm to new challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Cornerstone Espresso
Avondale Heights, Australia
08.2023 - Current
- Interacting with customers in placing orders through POS system SENOR and upselling
- As a senior barista making general and specialised coffee and other beverages to a high standard
- Preparing fast style café-style foods such as toasties, breakfast muffins, croissants, Greek Pides and other menu items
- Opening the café, including testing coffee quality, adjusting the grind, and setting up
- Restocking milk, coffee beans, cups to prepare for the next day's staff
- As well as thoroughly washing all coffee group heads
- My role requires attention to detail, efficient management, and a focus on maintaining café readiness to support the daily operations and provide a quality customer experience
Retail Assistant - Casual Sales Assistant
Academy Brand
Essendon, Australia
03.2023 - Current
- Execute opening and closing procedures, including counting tills, managing banking/float, and compiling End of Day (EOD) emails with key metrics such as UPT, APT, and conversion rates using the AP21 POS system
- Develop in-depth knowledge of store products, enabling effective upselling by highlighting features such as fabric differences, styling options, and competitive pricing
- Organize and maintain the stockroom for efficient product accessibility, improving workflow for the team
- Assist with stock management, including scanning in new inventory and processing out seasonal or discounted items
- Provide excellent customer service by leveraging product expertise to enhance the shopping experience and meet customer needs
Beverage & Food Attendant/Barista/Functions Coordinator
Peter Rowland Group
Melbourne, Australia
06.2021 - 12.2023
- Taking and running food and beverage orders - using POS and kitchen management system
- Handling customer inquiries and complaints professionally - high standard of customer service
- Service of food and beverages at breakfasts, lunches, and cocktail parties, launches corporate and private functions
- Team leading - taking on leadership and supervisory roles
Retail Assistant - Christmas Casual
Universal Store
Maribyrnong, Australia
11.2022 - 02.2023
- Restocking, arranging and organising store merchandise to push product sales
- Assist customers in locating items and completing purchases including upselling
- Processing POS transactions
- Assist fellow employees if in need of assistance with POS, customers, stock as well as other duties
Retail Customer Sales
Office Choice
Footscray, Australia
12.2019 - 02.2020
- Maintained knowledge of products, promotions, and policies
- Stocktaking & Replenishment
- Upselling & customer service including issues/complaints
- Resolved customer complaints with patience and professionalism, maintaining company reputation
Retail Catering Assistant
Delaware North
Melbourne, Australia
01.2019 - 11.2019
- Picking and packing school books and essentials for schools across Melbourne
- Receiving and quality checking inward goods
- Liaising with other staff to get packages completed for distribution
- Assisting with warehouse organisation - racking layouts to ensure efficient space utilisation
Education
Bachelor of Business -
VICTORIA UNIVERISITY
Footscray03.2024
High school graduate -
ST BERNARD'S COLLEGE
Essendon11.2019
Skills
- Time management capabilities
- Customer engagement
- Sales target achievement
- Inventory replenishment
- Team collaboration
- Team leadership
- Positive and professional
- Booth and display setup
- Machine setup and calibration
Certification
- Responsible Service of Alcohol
- Food Handler's Certificate
- Working with Children's Licence
References
References available upon request.
Timeline
Barista
Cornerstone Espresso
08.2023 - Current
Retail Assistant - Casual Sales Assistant
Academy Brand
03.2023 - Current
Retail Assistant - Christmas Casual
Universal Store
11.2022 - 02.2023
Beverage & Food Attendant/Barista/Functions Coordinator
Peter Rowland Group
06.2021 - 12.2023
Retail Customer Sales
Office Choice
12.2019 - 02.2020
Retail Catering Assistant
Delaware North
01.2019 - 11.2019
Bachelor of Business -
VICTORIA UNIVERISITY
High school graduate -
ST BERNARD'S COLLEGE
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