Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jacob Ottoson

Hunters Hill

Summary

Proven team player and customer service expert from Chicho's Cafe, adept at maintaining cleanliness and hygiene while enhancing customer satisfaction. Excelled in high-pressure situations, ensuring efficient service and workplace safety. Demonstrated exceptional time management and collaboration, significantly contributing to a seamless workflow and a positive dining experience. Thrived in bustling cafe environment, honing customer service and time management skills. Developed proficiency in handling diverse tasks, including cash management and preparing food and beverages efficiently. Seeking to transition into new field, leveraging adaptability and strong work ethic cultivated in high-energy setting.

Overview

1
1
year of professional experience

Work History

Cleaning Assistant - 'Celestial Cleaning'

Celeste Dent
01.2024 - Current
  • Managed cleaning supplies to ensure consistent availability and prevent shortages.
  • Improved cleanliness by systematically organizing cleaning schedules and routines.
  • Performed daily sanitization tasks for maintaining a hygienic environment.
  • Enhanced team efficiency through effective coordination of cleaning tasks.
  • Supported team in special cleaning assignments to meet client expectations.
  • Maintained equipment in good condition by following proper cleaning protocols.

Cafe Worker

Chicho's Cafe
11.2024 - 12.2024
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Supported fellow team members in achieving a smooth workflow during peak hours.

Education

High School Diploma -

Hunters Hill High School
Hunters Hill, NSW
11-2024

Skills

  • Teamwork and collaboration
  • Positive/can-do attitude
  • Customer service and good communication skills
  • Trustworthy and reliable
  • Flexible schedule
  • Readiness and willing to learn new skills
  • Food safety
  • Workplace safety
  • Excellent time management

Interests

  • Playing Sports
  • Watching Sports (Tennis, Rugby, Cricket, Soccer, Motorsports)
  • Music


Timeline

Cafe Worker

Chicho's Cafe
11.2024 - 12.2024

Cleaning Assistant - 'Celestial Cleaning'

Celeste Dent
01.2024 - Current

High School Diploma -

Hunters Hill High School
Jacob Ottoson