Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Jacob Sullivan

Hawthorn,VIC

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Officer

Kingborough Sports Centre
01.2022 - Current

Initially employed as a full-time trainee I successfully completed Cert 3 Sport and Recreation. I also completed my first aid certificate as well as working at heights. I continued my employment after this time. I had many responsibilities which are listed below. The KSC is a fast-paced environment, and I often worked alone so I had take orders, prepare food/drinks, complete sales and assist with all customer enquiries effectively and efficiently. I still technically work here but since I've moved states I only work when I go back home.

  • Sales - including completing sales, transactions using point of sale system, till reconciliation at the close of business, using booking system to book courts for events
  • Stock maintenance - including inventory control, checking expiration dates and ordering goods
  • Preparing food and beverages when ordered
  • Working in cafe making coffees in a fast paced environment
  • Cleaning/maintenance - setting/packing up equipment for court use, daily cleaning of courts using static mop and ride on floor scrubber, emptying of rubbish bins, cleaning cafe and kitchen areas, vacuuming, disinfecting surfaces, responsible for cleaning the carpets of the whole centre annually
  • Lock-up procedure - checking all door of building, setting alarms, turning off lights

Athletics Coach

Queensborough Little Athletics
11.2021 - 02.2022

Coached young kids from the ages of 5-12 in all events of athletics once every week.

Fruit Picker

Haywards Orchards
01.2022 - 01.2022
  • 4 weeks of cherry picking

Education

Advanced Diploma - Engineering

Swinburne University of Technology
Melbourne, VIC
12.2025

Diploma of University Studies - Health Sciences

University of Tasmania
Hobart, TAS
12.2023

TCE -

Hobart College
Mount Nelson, TAS
12.2021

Skills

  • Fast Learner
  • Great Interpersonal skills
  • Can work independently or as part of a team
  • Very reliable
  • Attention to detail
  • Great communication skills

References

  • Sean Kerr, Manager, Kingborough Sports Centre
  • Lisa Brcic, Senior Customer Service Officer, Kingborough Sports Centre

Certification

  • Certificate 3 in Sport and Recreation
  • Working with Vulnerable People
  • License for EWP (Working at heights)
  • First Aid Certificate

Timeline

Customer Service Officer

Kingborough Sports Centre
01.2022 - Current

Fruit Picker

Haywards Orchards
01.2022 - 01.2022

Athletics Coach

Queensborough Little Athletics
11.2021 - 02.2022

Advanced Diploma - Engineering

Swinburne University of Technology

Diploma of University Studies - Health Sciences

University of Tasmania

TCE -

Hobart College
Jacob Sullivan