Jacob Sutherland
Orange
Summary
Dedicated and compassionate professional with a strong background in education support, youth mentoring, and customer service. Known for excellent communication, multitasking, and time management skills. Passionate about supporting young people, fostering inclusive learning environments, and making a positive impact in the community. Reliable, friendly, and always eager to grow both personally and professionally.
Dedicated and compassionate professional with a background in education support, youth mentoring, and customer service. Known for strong communication, multitasking, and time management skills. Passionate about fostering inclusive learning environments and making a positive impact in the community.
Overview
16
16
years of professional experience
Work History
Operations Officer
Clontarf Foundation
Narromine & Orange
04.2024 - Current
- Worked with male Indigenous high school students to re-engage them in school and prepare for employment.
- Ran morning fitness sessions and afternoon activities for student engagement.
- Assisted in classroom re-engagement and academic support.
- Planned and facilitated overnight camps and regular student transport.
- Provided mentorship in both school and community settings.
- Conducted risk assessments and prepared meals for students.
Senior Barber
Revelation Cuts
Narromine
12.2022 - Current
- Scheduled appointments and managed front-of-house responsibilities.
- Delivered high-quality haircuts and built strong rapport with clients.
- Provided exceptional service and maintained shop cleanliness.
Student Learning Support Officer
Narromine High School
Narromine
04.2024 - 05.2024
- Promoted a positive learning environment through effective classroom management techniques.
- Supported diverse learners with tailored strategies to meet individual goals.
- Collaborated with staff on initiatives to improve student outcomes.
- Assisted with classroom management and student engagement.
Student Learning Support Officer
Trangie Central School
Trangie
05.2023 - 09.2023
- Tutored students and supported classroom activities.
- Offered one-on-one academic support to reinforce concepts.
Barber Apprentice
Barber On Bourke
Dubbo
03.2022 - 12.2022
- Assisted with grooming services, learned advanced barbering techniques.
- Maintained salon cleanliness and ensured client satisfaction.
Disability Support Worker
LiveBetter
Orange
01.2020 - 06.2022
- Supported clients with daily living tasks, personal care, and medication.
- Provided mentorship, overnight care, and documented progress.
Operations Officer
Clontarf Foundation
Orange
07.2021 - 04.2022
- (Same responsibilities as current Clontarf role)
Apprentice Barber & Labourer
Mane Mans Barbershop / Barnes Prestige
Orange
01.2018 - 01.2019
- Performed barbering, customer service, and general labour tasks.
Student Learning Support Officer (Various)
Multiple Schools
Orange
01.2013 - 01.2018
- Provided academic and behavioural support across primary and high school settings.
- Specialized in support unit programs, lunchtime activities, and Indigenous engagement.
Retail Assistant
Factorie
Orange
01.2012 - 01.2013
- Delivered excellent customer service and assisted with stock duties.
Crew Member
McDonald's & Hungry Jack's
Orange
01.2010 - 01.2012
- Food preparation, teamwork, and customer service.
Youth Worker
Orange City Council
Orange
01.2020
- Supported youth aged 12-25 through drop-in centre activities and mentoring.
Education
Certificate III - Barbering
Joblink Plus
TamworthCertificate II - Building & Construction (CPC20108)
Certificate II - Indigenous Health
TAFE Orange
OrangeHigher School Certificate -
Orange High School
OrangeSkills
- Youth Mentoring & Support
- SLSO Classroom Assistance
- Strong Communication Across Age Groups
- Customer Service & Retail Experience
- Community Engagement & Events
- Guitar Instruction & Songwriting
- Emotional Support & Goal Setting
- Housekeeping & Personal Care
- Team Collaboration
- Cooking & Meal Preparation
- Medication Assistance
- Patience, Initiative & Reliability
Timeline
Operations Officer
Clontarf Foundation
04.2024 - Current
Student Learning Support Officer
Narromine High School
04.2024 - 05.2024
Student Learning Support Officer
Trangie Central School
05.2023 - 09.2023
Senior Barber
Revelation Cuts
12.2022 - Current
Barber Apprentice
Barber On Bourke
03.2022 - 12.2022
Operations Officer
Clontarf Foundation
07.2021 - 04.2022
Disability Support Worker
LiveBetter
01.2020 - 06.2022
Youth Worker
Orange City Council
01.2020
Apprentice Barber & Labourer
Mane Mans Barbershop / Barnes Prestige
01.2018 - 01.2019
Student Learning Support Officer (Various)
Multiple Schools
01.2013 - 01.2018
Retail Assistant
Factorie
01.2012 - 01.2013
Crew Member
McDonald's & Hungry Jack's
01.2010 - 01.2012
Certificate III - Barbering
Joblink Plus
Certificate II - Building & Construction (CPC20108)
Certificate II - Indigenous Health
TAFE Orange
Higher School Certificate -
Orange High School