Jacob White
Summary
Empathetic and adaptable professional with strong leadership qualities and a passion for empowering others. Skilled at building meaningful relationships, navigating high pressure situations with calm and confidence, and fostering positive, goal oriented environments. Committed to encouraging growth, routine and independence through consistency and care.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
Adept Care Services / Independent
06.2024 - Current
- Provide one-on-one support to young male clients aged 7–23 with disabilities in home and community settings
- Assist clients with daily routines including personal care, morning preparation, and school readiness
- Facilitate community access activities such as shopping, social outings, and recreational programs
- Monitor and document client progress, goals, and behavioural observations for reporting
- Promote safety, dignity, and respect in all interactions, maintaining client confidentiality and professional boundaries
Pool Technician
Swimart
02.2023 - 04.2025
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Completed basic installs including pumps, filters, and chlorinators.
Line Manager
Kmart
10.2020 - 02.2023
- Coordinated cross-functional projects for improved product quality and timely delivery.
- Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
- Managed a team of skilled professionals to achieve key performance indicators consistently.
- Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
Restaurant Manager
Mcdonalds
09.2014 - 10.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Kingscliff High School
Kingscliff, NSWFirst Aid & CPR -
First Aid Accident & Emergency
Gold Coast, QLD06.2025
Skills
- Relationship Building
- Documentation skills
- Health and Safety
- Risk Assessments
- Emotional Support
- Team Leadership
- Adaptable
- Conflict resolution techniques
Timeline
Disability Support Worker
Adept Care Services / Independent
06.2024 - Current
Pool Technician
Swimart
02.2023 - 04.2025
Line Manager
Kmart
10.2020 - 02.2023
Restaurant Manager
Mcdonalds
09.2014 - 10.2020
Kingscliff High School
First Aid & CPR -
First Aid Accident & Emergency
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