Summary
Overview
Work History
Education
Skills
Cert II - Hospitality and Commercial cookery
Interests
Timeline
Generic

Jacob Mahony

Stirling,ACT

Summary

Young gun, keen to grow knowledge and experience in any field placed in. Always looking for promotion/ higher responsibilities and willing to put the work in to do so. Friendly and approachable person always looking to foster relationships with customers and coworkers alike. Knowledgeable about product merchandising and upselling, payment processing and inventory management.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Stateside Sports
11.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Bartender Assistant

Joes Bar, Kingston
05.2024 - 11.2024
  • Provided excellent customer service, addressing patron needs promptly and courteously.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.
  • Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.

Restaurant Waiter

Agostini’s
01.2023 - 11.2024
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.

Crew Trainer

McDonald's
10.2021 - 01.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.

Education

No Degree - Hospitality

Marist College Canberra
Canberra, ACT
12-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Customer engagement
  • Product knowledge
  • Relationship building
  • Stocking and receiving
  • Product merchandising
  • Fashion sense

Cert II - Hospitality and Commercial cookery

Obtained throughout my time in Tertiary studies at Marist College Canberra. I learned a variety of different cooking, waitering and bartending skills   that have elevated my customer service skills to a more professional level

Interests

  • Fashion
  • Graphic Design
  • I participate in various sports activities for physical activity, relationship building, and personal growth
  • Camping

Timeline

Retail Sales Associate

Stateside Sports
11.2024 - Current

Bartender Assistant

Joes Bar, Kingston
05.2024 - 11.2024

Restaurant Waiter

Agostini’s
01.2023 - 11.2024

Crew Trainer

McDonald's
10.2021 - 01.2023

No Degree - Hospitality

Marist College Canberra
Jacob Mahony