Jacqueline Bermingham
Paralowie,SA
Summary
Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the next step on my career. Ready to help team achieve . To seek and maintain full-time position that offers professional challenges utilising my skillset.
Overview
26
26
years of professional experience
Work History
Disability Employment Consultant
Advanced Personnel Management
05.2024 - Current
- Organized workshops and training sessions focusing on essential skills like interviewing techniques, workplace etiquette, and conflict resolution, leading to increased client confidence in navigating the job market.
- Advocated for disability-friendly policies and practices within partnered organizations to promote inclusivity and long-term success for clients.
- Monitored participant's progress and provided encouragement and motivation to succeed.
- Assisted clients in overcoming barriers to employment through individualized coaching sessions that addressed specific challenges and needs.
- Utilized adaptive technologies when necessary to enhance the accessibility of resources for disabled clients during their job search efforts.
- Educated local businesses about the benefits of employing individuals with disabilities, including tax incentives and the value of diverse workforce contributions.
- Conducted thorough labor market research to identify suitable job opportunities for disabled clients based on their skills and preferences.
- Monitored client progress throughout the entire employment process, adapting strategies as needed to maximize success rates in securing sustainable work placements.
- Collaborated with local employers to create employment opportunities for disabled clients, fostering strong relationships within the community.
- Called on potential employers to explain benefits of employing participants and possible training opportunities.
- Updated client records to reflect personal information, qualifications and career aspirations.
Internal Hospitality Accounts Manager
Bunzl
10.2023 - 03.2024
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- System 21 usage
- Complexica usage
- Excel
- Territory management
- Customer Complaint resolution
- Microsoft suite competency.
- Monthly target adherence
- Relationship building - key stake holders
- Presented professional image consistent with company's brand values.
Food/Beverage/Gaming Attendant
Roulettes Tavern
05.2002 - 10.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Cash handling and Balancing+ Type or edit your work history here
- Trained new staff members on company policies and procedures.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Bar and Gaming Attendant
The Empire Hotel
01.1999 - 01.2022
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
Food/Beverage/Functions Attendant
West Adelaide Football Club
01.1999 - 07.1999
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Shopping Centre Sales
City And Country Upholstery
04.1998 - 01.1999
- Fielded customer questions to share information about products, availability, and pricing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Further Advanced Gaming
Online
08.2024
Hospitality Operations
The Quality Training Company
07.1999
Bars And Service Of Drinks
Tafe SA
11.1998
Year 12 - Various Subjects
Paralowie School
Paralowie, SA11.1998
Cert 2 in Personal Servicing Worker (Aged Care)
Tafe SA
Elizabeth, SA08.1998
Skills
- Food and Beverage Preparation
- Telephone Reservations
- Explaining Policies
- Special Requests
- Rotation Procedures
- Dietary Restrictions
- Sanitizing
- Professional Relationships
- Staff Supervision
- Restock Shelves
- Dining Room Cleanup
- Beer Keg Installation
- Wine and Mixer Restocking
- Menu Inquiries
- Billing and Payment Processing
- Serve Customers
- Timely Food Delivery
- Guest Experiences
- Cocktail Knowledge
- Cash Register Operations
- Customer Preferences
- Effective Customer Communication
- Staff Leadership
- Attentive to Detail
- POS Transactions
References
Jayme Wood - Operations Manager
Roulettes Tavern
0408 807 655
Kaylee Short - Team Leader
Bunzl
0487 724 575
Timeline
Disability Employment Consultant
Advanced Personnel Management
05.2024 - Current
Internal Hospitality Accounts Manager
Bunzl
10.2023 - 03.2024
Food/Beverage/Gaming Attendant
Roulettes Tavern
05.2002 - 10.2023
Bar and Gaming Attendant
The Empire Hotel
01.1999 - 01.2022
Food/Beverage/Functions Attendant
West Adelaide Football Club
01.1999 - 07.1999
Shopping Centre Sales
City And Country Upholstery
04.1998 - 01.1999
Further Advanced Gaming
Online
Hospitality Operations
The Quality Training Company
Bars And Service Of Drinks
Tafe SA
Year 12 - Various Subjects
Paralowie School
Cert 2 in Personal Servicing Worker (Aged Care)
Tafe SA