Summary
Overview
Work History
Education
Skills
Timeline

Jacqueline Wilson

South Gladstone,QLD

Summary

Client-focused Family Support Case Worker skilled at multi-tasking and meeting deadlines.  I have worked as a Family Support Case Worker for 3yrs and 7 months providing early intervention approaches to Aboriginal & Torres Strait Islander families that are vulnerable or at risk of entering the child protection system.

Overview

35
35
years of professional experience

Work History

Family Support Case Worker

Central Queensland Indigenous Development
Gladstone, 4680
01.2014 - Current
Worked closely with clients and other support agencies to produce a positive result for the families that are vulnerable or at risk of entering the child protection system.

Aged Care Support Worker

Nhulundu Wooibah Indigenous Health Service
Gladstone, 4680
04.2013 - 07.2013
Carried out duties under the funding body guidelines in line with the client care plans including but not limited to Domestic Assistance, Personal Care, Transport, Social Support.

Residential Support Worker

Anglicare Central Queensland
Gladstone, 4680
04.2008 - 01.2013
Provide Residential Care to young people, who demonstrate high or complex behaviours and who are under the care of Child Safety Services. Assist with the day to day running of the residential setting and provide support and assistance to the young people.

Legal Secretary

Aboriginal Legal Service
Lismore, NSW
01.1990 - 06.1994
The following duties were performed in this position:Received and disbursed all incoming mail. Recorded and monitored court appearance dates. Maintained the master calendar for client appointments and court appearances. Assisted in the preparation of engagement letters. Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials. Organized and maintained law libraries, documents and case files. Photocopied all correspondence, documents and other printed materials.

Education

High School Certificate - School Curriculum

Lismore High School
1976

Certificate IV - Cert IV in Cild, Youth and Family Intervention

TAFE South West
2014

Skills

  • Experienced in Microsoft Office
  • Great team member
  • Courteous telephone skills
  • General office procedure
  • Interacting effectively with peers, superiors and team members
  • Prioritizing work
  • Reliable
  • Hard working
  • Able to work unsupervised
  • Problem solving skills
  • Being punctual and work efficiently

Timeline

Family Support Case Worker - Central Queensland Indigenous Development
01.2014 - Current
Aged Care Support Worker - Nhulundu Wooibah Indigenous Health Service
04.2013 - 07.2013
Residential Support Worker - Anglicare Central Queensland
04.2008 - 01.2013
Legal Secretary - Aboriginal Legal Service
01.1990 - 06.1994
Lismore High School - High School Certificate, School Curriculum
TAFE South West - Certificate IV, Cert IV in Cild, Youth and Family Intervention
Jacqueline Wilson