Jacquelyn Thie
Brisbane,QLD
Summary
Proven to enhance customer satisfaction and streamline at Sweet Treats Dessert Cafe and Grace and Vision Optometrist, Hardworking and passionate job seeker with strong organisational and verbal communication skills eager to secure entry-level retail sales assistant position. Ready to help the team achieve company goals in any way possible. Demonstrated the ability to manage high-volume tasks with professionalism, significantly improving service times, and skilled in greeting customers and adept at maintaining efficient, welcoming environments.
Overview
2
2
years of professional experience
Work History
Receptionist
Grace And Vision Optometrist
09.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
All-rounder Barista
Sweet Treats Dessert Cafe
04.2022 - 06.2023
- Contributed to positive work environment by maintaining open communication and fostering teamwork among staff members.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of cafe during busy periods by prioritising tasks efficiently under pressure without sacrificing quality or customer service standards.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
Education
Bachelor of Arts - Psychology, Linguistics, Sociology
University of Queensland
Saint Lucia, QLD11.2026
Skills
- Organization skills
- Time Management
- Telephone skills
- Greeting and Seating Clients
- Professional Demeanor
- Verbal and written communication
Timeline
Receptionist
Grace And Vision Optometrist
09.2023 - 04.2024
All-rounder Barista
Sweet Treats Dessert Cafe
04.2022 - 06.2023
Bachelor of Arts - Psychology, Linguistics, Sociology
University of Queensland
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