Summary
Overview
Work History
Skills
Timeline
Generic

Jacqui Milne

Kincumber,New South Wales

Summary

I've been a successful hairdresser for 23 years and have achieved all my professional goals in this industry.

I'm now seeking to change my career.

I'm a mother of two young children and I'm looking for a casual position.

I've taken up an interest in plants and gardening over the past few years and I've always had a passion for interior design. I feel my skills, experience and knowledge that I've gained in my career would be beneficial and would compliment a business like yours.

I'm hard working, committed, physical fit and very keen to learn new skills.

Overview

23
23
years of professional experience

Work History

Senior Hairdresser

CaLeah & Co
04.2022 - Current
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to discuss hairstyle options for clients.
  • Cut, styled and coloured customer's hair according to their preference.
  • Maintained cleanliness of salon equipment, tools and work areas.
  • Suggested retail products to clients that would help them maintain their style.
  • Ensured client satisfaction with the quality of service provided.
  • Maintained accurate records of client's details including name, contact number, payment information.
  • Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
  • Trained new staff members in proper procedures for cutting, styling and colouring hair.
  • Developed relationships with regular clients by providing excellent customer service.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Scheduled appointments for customers using internal software system.
  • Monitored, tracked and recorded client satisfaction to maintain positive ratings.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Scheduled client appointments.
  • Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
  • Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
  • Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
  • Operated cash registers to receive payments from patrons.
  • Ordered, displayed and maintained supplies.

Senior Hairdresser

Society For Hair
Terrigal
04.2019 - 03.2020

Senior Hairdresser

Bel Hair
Umina Beach
01.2016 - 01.2017

Senior Hairdresser

Cuts on the run
Umina Beach
01.2012 - 01.2014

Senior Hairdresser

Klawz
Gold Coast, QLD
01.2011 - 01.2012

Senior Hairdresser

Cassidys Of Harboard
Freshwater
01.2009 - 01.2011

Senior Hairdresser

Verve Hair
Brisbane, QLD
01.2008 - 01.2008

Senior Hairdresser

Viva La Hair
Gold Coast, QLD
01.2006 - 01.2008

Senior Hairdresser

Diva Salon
Geelong, Vic
01.2004 - 01.2006

Apprentice Hairdresser

Emvi Hair
Geelong, Vic
01.2001 - 01.2004

Skills

  • Goal Setting and Achievement
  • Client Relationship Building
  • Client consultation and communication
  • Ordering stock
  • Effective problem solving
  • Decision-Making
  • Workspace Organization
  • Creativity and Originality
  • Payment Processing
  • Relationship Building
  • Digital Recordkeeping
  • Cash Register Operation
  • Supply Ordering and Management
  • New Technique Development
  • Appointment Scheduling
  • Self Motivation
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Active Listening
  • Customer buying trends
  • Product Knowledge
  • Business Management
  • Social skills
  • Product Sales
  • Clear Communication
  • Adaptability
  • Relationship building and management
  • Professionalism
  • Time Management
  • Employee Training
  • Excellent Communication
  • Staff Supervision

Timeline

Senior Hairdresser

CaLeah & Co
04.2022 - Current

Senior Hairdresser

Society For Hair
04.2019 - 03.2020

Senior Hairdresser

Bel Hair
01.2016 - 01.2017

Senior Hairdresser

Cuts on the run
01.2012 - 01.2014

Senior Hairdresser

Klawz
01.2011 - 01.2012

Senior Hairdresser

Cassidys Of Harboard
01.2009 - 01.2011

Senior Hairdresser

Verve Hair
01.2008 - 01.2008

Senior Hairdresser

Viva La Hair
01.2006 - 01.2008

Senior Hairdresser

Diva Salon
01.2004 - 01.2006

Apprentice Hairdresser

Emvi Hair
01.2001 - 01.2004
Jacqui Milne