Summary
Overview
Work History
Education
Skills
Certification
QUALIFICATIONS
Timeline
Generic

Jacqui Stanger

Palmview,QLD

Summary

Dedicated spare parts interpreter with expertise in leading and developing successful sales teams in the automotive industry. Proactive and professional team leader with track record of success in customer service, process improvements and revenue generation. Offering 11 years of comprehensive experience in analyzing and resolving problems and motivating high-performing associates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level plant operations position in mining environment. Ready to help team achieve company goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Parts Interpreter

Coolum Carbitz
Coolum Beach, QLD
08.2015 - Current
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Worked with customers to understand needs and provide excellent service.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in team-building activities to enhance working relationships.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Managed team of 9 employees, overseeing hiring, training, and professional growth of employees.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Handled all customer service issues quickly to maintain high satisfaction levels.

Delivery Driver/Spare Parts Interpreter

Nambour Carbitz/Burson Autoparts
Nambour, QLD
11.2011 - 08.2015
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Fostered positive working relationships with regular customers.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicles to move personal, business and industrial goods.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.

Retail Assistant

IGA Supermarket
Mooloolah Valley, QLD
03.2006 - 11.2011
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Education

Nambour State High School
Nambour, QLD
11.2011

Skills

  • Business Development
  • Inventory coordination
  • Parts ordering and management
  • Customer relationship development
  • Purchasing oversight
  • Critical Thinking
  • Interpersonal Communication
  • Data Entry
  • Flexible and Adaptable
  • Dependable and Responsible
  • Teamwork and Collaboration

Certification

  • CERT II RETAIL
  • CERT II TOURISM
  • YEAR 12 CERTIFICATE

QUALIFICATIONS

. MANUAL DRIVERS LICENCE

. RII BULK WATER TICKET

. RII ARTICULATED HAUL TRUCK TICKET

Timeline

Parts Interpreter

Coolum Carbitz
08.2015 - Current

Delivery Driver/Spare Parts Interpreter

Nambour Carbitz/Burson Autoparts
11.2011 - 08.2015

Retail Assistant

IGA Supermarket
03.2006 - 11.2011

Nambour State High School

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Jacqui Stanger