Jade-Allissa Bennett
Maleny,QLD
Summary
Friendly and enthusiastic Customer Service Assistant who consistently meets customer service satisfaction goals.
Punctual retail sales professional focused on exceeding expectations and building customer loyalty.
Flexible schedule and strong mathematical aptitude.
Accountable Customer Service Assistant demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the sales process.
Overview
17
17
years of professional experience
Work History
Customer Service Assistant
3 Divas Cafe
Landsborough, QLD
01.2008 - Current
- Followed merchandising guidelines to present visually appealing displays.
- Liaised with customers, management and sales team to meet customer needs.
- Described food and beverages to customers, thoroughly explaining details and care of merchandise.
- Served customers with expert bagging, boxing and gift-wrapping of merchandise.
- Stocked and replenished merchandise according to store merchandising layouts.
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Provided elevated customer experience to generate loyal clientèle.
- Preserved a perfect attendance record for ten years.
- Recommended alternative items when product was out of stock.
- Answered customer telephone calls promptly and in an appropriate manner.
- Documented all customer inquiries and comments thoroughly and quickly.
Education
HIGH SCHOOL
Maleny State High School
Maleny, QLD2000
Skills
- Customer service
- Cash handling
- Natural leader
- Strong interpersonal skills
- Planning and organization
- Exceptional time management skills
- Consistently meets sales goals
- Money handling abilities
- Customer-oriented
- Customer expectations management
- Excellent work ethic
Accomplishments
My accomplishment to date is that I have worked in the same family owned business for ten years to date and I have made many happy customers throughout my time within this specialised wholefood café.
Timeline
Customer Service Assistant
3 Divas Cafe
01.2008 - Current
HIGH SCHOOL
Maleny State High School
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