Jade Baker

• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Educated customers on food options, making personalized recommendations based on preferences or dietary restrictions.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxications
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Upheld strict regulations for safe alcohol service and food safety
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Bussed and reset tables to keep dining room and work areas clean.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
• Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
• Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
• Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
• Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
• Followed strict recipes and drink measurements to minimize product used.
• Served high customer volumes during special events, nights, and weekends.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Prepared garnishes by evenly slicing and pitting fruits.

• Increased customer satisfaction by providing excellent service and crafting cocktails
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Served high customer volumes during special events, nights, and weekends.

• Utilized effective communication skills when interacting with diverse clientele, ensuring a welcoming atmosphere for all guests.
• Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
• Acted as first point of contact for visiting clients and customers.
• Monitored customer activity to maintain safe and secure environments.

• Duties included Waiting Tables, Customer Service, Bar Tending, Table Clearing and resetting, Bookings / Phone

• Duties included Juice/smoothie preparation, Restocking, Cleaning, Customer service, Working in a team environment

• Duties included Cash handling, Customer service, Cleaning, Opening and Closing