Shaun Goh Jhun Hui
Bartender
Perth,WA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Well-versed bartender with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
7
7
Languages
Work History
Bartender/FOH
Kuza Urban Japanese Restaurant
Victoria Park , WA
01.2022 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender
The Stables Bar
Perth, WA
12.2021 - 10.2022
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained impeccably clean, attractive and well-stocked bar area.
FOH Supervisor
Ippudo Ramen
Perth, WA
11.2020 - 11.2021
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Education
Bachelor of Commerce - Finance And Business Law
University of Western Australia
Perth 01.2021 - Current
Skills
Teamwork and Collaboration
undefinedTimeline
Bartender/FOH
Kuza Urban Japanese Restaurant
01.2022 - Current
Bartender
The Stables Bar
12.2021 - 10.2022
Bachelor of Commerce - Finance And Business Law
University of Western Australia
01.2021 - Current
FOH Supervisor
Ippudo Ramen
11.2020 - 11.2021
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