Jade Freeman
Summary
Reliable Age Care worker enthusiastically pursuing an opportunity to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives and targets. Industrious and committed with skills for multitasking and managing time well. I'm able to help assist with daily living activities in-home or within care facility. Keeping house by making beds, doing laundry, washing dishes and preparing meals.
Overview
4
4
years of professional experience
Work History
Office Operations Coordinator
Bourke Street Bakery
01.2022 - 02.2024
- Streamlined office operations by implementing efficient workflow processes and organizational systems.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Enhanced team productivity with regular training sessions on new software, tools, and procedures.
- Established effective communication channels between departments to facilitate seamless collaboration on projects.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Restaurant Manager
West Juliette
02.2020 - 03.2022
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Certificate IV Individual Support - Assistant in Nursing/ Health Care
Tafe NSW College
Saint Georges Basin, NSW07.2024
Skills
- First Aid Certification
- Valid NSW Police Check
- Valid NSW Driver Licence
- NDISWC Check Submission
- Effective communication
- Compassionate care
- Personal hygiene assistance
- Patient Companionship
- Strong Ethics
- Complex Problem-Solving
- Flexible Schedule and Availability
- Supportive Companionship
Timeline
Office Operations Coordinator
Bourke Street Bakery
01.2022 - 02.2024
Restaurant Manager
West Juliette
02.2020 - 03.2022
Certificate IV Individual Support - Assistant in Nursing/ Health Care
Tafe NSW College
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