Jade Hall
Echuca,VIC
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
4
4
years of professional experience
Work History
Shift Runner
Dominos
Echuca, Vic
02.2024 - Current
- Managed cash flow by monitoring sales activities, and reconciling cash drawers at the end of the shift.
- Encouraged team collaboration through effective communication techniques.
- Tailored orders to address customer allergies and gluten concerns.
- Processed cash and credit card payments, promptly returning receipts, change, and payment cards to customers.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Retail Worker
GHANDA
Echuca, Vic
12.2023 - 04.2024
- Assisted in ringing up sales at registers and bagging merchandise.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Greeted customers to determine wants or needs.
- Performed daily opening and closing procedures for the store, including setting up displays, cleaning shelves, and counting money.
- Resolved customer complaints to boost service and satisfaction and escalated higher-level issues to the supervisor for immediate remediation.
Cafe Barista
Rich River Golf Club
Moama, Nsw
07.2023 - 12.2023
- Prepared beverages such as cappuccinos, macchiatos, lattes, mochas, and espressos.
- Stocked workstations with supplies such as cups, lids, syrups, and sauces.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Collaborated effectively with coworkers to maintain store operations.
- Greeted customers and took orders in a friendly and professional manner.
Optical Assistant
Specsavers
Echuca, Vic
12.2022 - 07.2023
- Assisted patients in finding the correct medications, eyeglasses, and contact lenses.
- Performed administrative duties such as data entry and filing paperwork.
- Adhered to health regulations regarding sanitation standards in the workplace.
- Inspected finished eyeglasses for accuracy prior to releasing them to customers.
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Answered phone calls from potential customers inquiring about services offered by the practice.
Retail Assistant
Cotton On
Echuca, Vic
10.2022 - 02.2023
- Assisted customers with product selection, answered queries, and provided advice.
- Operated cash registers to process sales transactions.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Greeted customers to determine wants or needs.
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
Store Team Member
Dominos
Echuca, Vic
05.2021 - 11.2022
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned kitchen areas, equipment, and utensils.
- Operated cash register to process cash and card transactions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cashier
Liberty Servo
Echuca, Vic
05.2022 - 07.2022
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Maintained work area and kept cash drawer organized.
- Operated cash register or POS system to receive payment by cash or credit card.
Education
High School Diploma -
Echuca College
Echuca05-2022
Skills
- Cash management
- Food preparation
- Customer service
- Team collaboration
- Order accuracy
- Sales monitoring
- Time management
- Problem solving
- Task delegation
- Equipment maintenance
- Operate cash register
- Reliability
- Sales and upselling
- Positive attitude
- Coffee and tea service
- Order fulfillment
- Menu memorization
- Staff supervision
- Point-of-sale system
- Money management
- Order processing
- Collaboration and teamwork
Affiliations
- Avid reader
- Home cooking and recipe testing
- Fitness
- Tennis
- Travel
References
References available upon request.
Timeline
Shift Runner
Dominos
02.2024 - Current
Retail Worker
GHANDA
12.2023 - 04.2024
Cafe Barista
Rich River Golf Club
07.2023 - 12.2023
Optical Assistant
Specsavers
12.2022 - 07.2023
Retail Assistant
Cotton On
10.2022 - 02.2023
Cashier
Liberty Servo
05.2022 - 07.2022
Store Team Member
Dominos
05.2021 - 11.2022
High School Diploma -
Echuca College
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