Summary
Overview
Work History
Education
Skills
Timeline
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Jade Lebrasse

Pakenham,VIC

Summary

Dynamic and results-oriented professional with a proven track record at McDonald's, excelling in customer engagement and multitasking. Demonstrated ability to enhance team efficiency and customer satisfaction through exceptional service and organization skills. Skilled in operating complex coffee machines and maintaining safety standards, consistently achieving high customer satisfaction scores.


Overview

2
2
years of professional experience

Work History

Crew Member and Barista

McDonald's
08.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Collaborated with team members to complete orders.

Ice Cream Scooper

Cold Rock Ice Creamery
04.2023 - 08.2023
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Operated cash registers and processed payments accurately.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Education

High School -

Pakenham Secondary College
01-2026

Certificate III - Hospitality

Chisholm
Dandenong
11-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Customer engagement
  • Safety awareness

Timeline

Crew Member and Barista

McDonald's
08.2023 - Current

Ice Cream Scooper

Cold Rock Ice Creamery
04.2023 - 08.2023

High School -

Pakenham Secondary College

Certificate III - Hospitality

Chisholm

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Jade Lebrasse