Jade Lynch

During my time at McDonald's as a crew trainer, I have learned many key skills to thrive immensely in a positive workplace, such as leadership, teamwork, problem solving, motivation, being a hard worker, and being a reliable and driven member of staff at all times. I have learned how to handle food and beverages in a clean working environment, the proper food safety procedures, as well as the proper sanitation, restaurant safety, and hygiene procedures and protocols. I have learned how to thrive and work in an environment that is always fast-paced and keeps you on your feet to ensure that the store runs as smoothly and efficiently as possible, to keep all guests happy and looked after in a prompt and timely manner. In my role as a crew trainer, I have instructed team members on correct procedures when done incorrectly and provided feedback and guidance, as well as constructive feedback. I have also provided ongoing guidance to crew members and enhanced team performance in the workplace. I demonstrate a proper use of equipment, ensuring safety and efficiency. I have learned many customer service skills, such as being friendly and engaging to make customers feel welcome into the store. I have also learned to use engaging body language, voice, and facial expressions when interacting with customers, and how to deal with unhappy customers and reassure them when they feel there is a crisis. I also have barista and kitchen experience through McDonald's, and I am confident in my work productivity in all work areas. I have been at McDonald's since 2021 and have gained a great deal of experience for the workforce, however, I am always eager to learn new things and am always up for new challenges in a different environment.

During my time at Grilld, I have continued to gain immense food handling skills and customer service. I was efficiently trained in all areas including cooking, taking orders and running food to customers delivering that perfect experience each time. I can confidently say that I have amazing customer service and will deliver above all expectations in any role that I have.

During my time at Boost Juice as a team leader, I had immense responsibilities including managing all team members effectiveness and efficiency during the shift, doing pfd ordering as well as uploading invoices, cleaning and stocking, managing fruit and veg freshness and daily orders, managing the store and dealing with any issues that may arise. I work tremendously under pressure and thrive in my work in fast paced environments.