JADE MANNING
Sydney,NSW
Summary
Sale-orientated Corporate Travel Manager, managing and facilitating $5 million worth of travel movements institutions such as the NRL and Channel 9 productions. With 5 years of experience working with KPI's in different fields, both high pleasure, fast paced environments. Focusing on long-term client relationships, while managing and resolving any issues along the way. Extremely enthusiastic, hardworking & willing to learn.
Overview
7
7
years of professional experience
Work History
CORPORTATE TRAVEL MANAGER
Stage And Screen Travel Services
12.2022 - Current
- Managing and facilitating $5 Million worth of travel movements institutions such as NRL and Channel 9.
- Organizing group flights/accommodation blocks.
- Arranging multi sector trips within 72 hours.
- Building quality and trustworthy relationships with clients.
- Liaising with key stakeholders to provide quality services with clients
- Resolve disrupts to travel arrangements under short turn around periods
- Working under high pressure/intensity situations.
ASSISTANT MANAGER
WORLD GYM NORTHERN BEACHES
06.2022 - 12.2022
- Excellent customer service skills
- Reporting directly to Club Managers, Directors and Share Holders
- Excellent experience with working towards KPI’s
- Prospecting, touring, closing and getting referrals for future sales
- Excellent with business social media
- Managing every club operations
- Experience in cold calling
- Basic kitchen hand skills such as making coffees & smoothies
CLUB MANAGER
SNAP FITNESS CASUARINA (OWNED BY TVENTURES)
11.2021 - 05.2022
- Excellent customer service and member engagement skills
- Managing a small team of casuals, group fitness & creche staff
- Business to business interactions & outreach
- Reporting directly to Operations Manager and Director
- Excellent experience in working to KPI’s
- Prospecting, touring, closing and getting referrals for future sales
- Excellent with business social media
- Managing every club operations
- Experience in cold calling
STORE MANAGER
AUSTRALIAN SPORTS NUTRITION (OWNED BY TVENTURES)
06.2021 - 11.2021
- Providing Excellent Customer Service
- Managing and rostering a small team
- Handling store inventory levels
- Excellent experience with business social media
TRADE STORE OFFICER
BLACKWOODS, DARWIN
12.2020 - 03.2021
- Handle cash, Eftpos & Preparing of Banking
- Liaising with customers daily, providing excellent customer service and creating relationships with our regular account customers
- Processing customer orders
- Front Counter-Based sales
- Picking, packing and dispatching of customer orders.
DISABILITY SUPPORT WORKER
STACIE BHANA, NDIS
08.2020 - 11.2020
- I worked as a Sole Trader under ABN for Stacie, as her Support Worker, originally contracted from Better Connections NT
- Assisted with all personal care
- Helping Stacie access the community
- Assistance with daily living; cooking, cleaning, grocery shopping, assisting with her daughter and partner
TRAVEL AGENT
FLIGHT CENTRE
07.2018 - 03.2020
- Returned at the end of 2020 for a few months)
- STOOD DOWN DUE TO GOVERNMENT REGULATIONS REGARDING COVID19 IN MARCH2020
- Organised travel arrangements in a fast paced environment, delivering excellent customer service
- Assisted the Team Leader in leading and managing a team
- Handled and resolved customer complaints
- Handle cash, Eftpos & Preparing of Banking
- Reporting of End of Month financial profit & loss, commission based income & wages
- Responsible for the Vault banking account, reconciling the in and out goings
- Accounts Payable - Reconciling of Supplier and Wholesaler Statements
- Excellent knowledge in using multiple computer system
- Experience with Sabre and IATA Fare Ticketing
RETAIL ASSISTANT
KMART
02.2017 - 07.2018
- Excellent customer service
- Handling phone enquiries
- Experience in money handling of cash and Eftpos
- Handled online orders
- Stocking of goods on shelves
- Photo and gift making experience within the Photo Centre
- Stock take
Education
Certificate II - Tourism And Travel Marketing
FLIGHT CENTRE
Open Water 20 Divers Licence -
Perth Diving Academy
2020
Certificate I in Hospitality -
Taminmin College
2015
Certificate I in Business -
Taminmin College
2015
Skills
- Positive, enthusiastic and friendly
- Excellent work ethic and fast learner
- Highly dependable and self-motivated
- Quality attention to detail
- Management skills
- Ability to achieve KPI’s
- Able to work under high pleasure with tight SLA's
- Leadership skills
- Excellent customer service and maintaining long-term client relationships
Additional Information
- Card Barista Foundations - 7 Miles Coffee Roasters,
- Achievement award in Business & Enterprise, 2016 & 2017
Timeline
CORPORTATE TRAVEL MANAGER
Stage And Screen Travel Services
12.2022 - Current
ASSISTANT MANAGER
WORLD GYM NORTHERN BEACHES
06.2022 - 12.2022
CLUB MANAGER
SNAP FITNESS CASUARINA (OWNED BY TVENTURES)
11.2021 - 05.2022
STORE MANAGER
AUSTRALIAN SPORTS NUTRITION (OWNED BY TVENTURES)
06.2021 - 11.2021
TRADE STORE OFFICER
BLACKWOODS, DARWIN
12.2020 - 03.2021
DISABILITY SUPPORT WORKER
STACIE BHANA, NDIS
08.2020 - 11.2020
TRAVEL AGENT
FLIGHT CENTRE
07.2018 - 03.2020
RETAIL ASSISTANT
KMART
02.2017 - 07.2018
Certificate II - Tourism And Travel Marketing
FLIGHT CENTRE
Open Water 20 Divers Licence -
Perth Diving Academy
Certificate I in Hospitality -
Taminmin College
Certificate I in Business -
Taminmin College
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