Summary
Proven professional with a track record of enhancing customer experience at Enzos Ristorante, adept in handling high-pressure situations and maintaining service excellence. Skilled in cash handling and customer service, I excel in organization and time management, significantly improving client satisfaction and operational efficiency.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Work History
Receptionist
Total Care Chiropractic
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Waitress and Front of House
Enzos Ristorante
07.2020 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
No Degree -
04.2022
No Degree -
04.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Customer and client relations
- Scheduling appointments
- Office Administration
- File Management
- Customer Service
- Strong multitasking
- Order Taking
- Cash Handling
- Safe Food Handling
- Menu Recommendations
- Menu Memorization
References
Total Care Chiropractic
Sonia Manno: 0413 182 813
Rhonda Distasi: 0428 952 521
Enzos Ristorante
Teresa Fazzari: 0414 575 694
Albert D'antonio: 0401 747 796
Timeline
Receptionist - Total Care Chiropractic
01.2023 - Current
Waitress and Front of House - Enzos Ristorante
07.2020 - 05.2024
Specialised Assistance School of Youth - No Degree,
Our Lady of The Sacred Heart College - No Degree,
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