Jade Portas

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Reduced risks by maintaining clean and organised work environment.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Processed payments with focus on accuracy and correct cash-handling procedures.
• Trained new staff members on proper customer service and hospitality policies.

REFERENCE: Brad Seaman 0431 096 811

• Coached and worked holiday programmes for youth ages 5-12
• Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
• Assessed student progress and provided feedback to improve technique and performance.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.
• Collaborated with coaches, students, and administrators to run high-quality program.