Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Tait

Yorkeys Knob,Queensland

Summary

Experienced professional seeking a challenging role in FIFO (Fly-In Fly-Out) operations. Proficient in administration, hospitality, customer service, and utilities. Adept at managing diverse tasks and delivering exceptional results in fast-paced environments. Committed to providing excellent service and contributing to team success.

Overview

27
27
years of professional experience

Work History

Administration Assistant

Trinity Automotive Group
12.2023 - Current
  • Call service
  • Answering calls
  • Updating records
  • Following up escalations,
  • communicating with clients
  • Following training
  • Learning new programs
  • Social media posting
  • Social media and marketing writing
  • Taking pictures for media platforms

Assistant Manager - Smithfield

KFC
06.2023 - Current
  • Leading shifts, setting up store, resolving conflicts, managing employees, following food and safety guidelines, ensuring food accuracy, promoting new products, building customer service base, helping staff with learning

Senior Trainer

Concentrix
03.2019 - 06.2024
  • Teaching and facilitating material for clients, taking attendance and daily reports, noticing trends within students, delivering information to many groups throughout the company, creating material for meetings on request, supporting new team members with new classes, assisting and helping ease them into the role, working with HR and team leaders to resolve issues, attending necessary training, keeping up to date with work updates and news, providing chat support when necessary, helping new team leaders with class and assisting when necessary, solving students' technical issues, communicating effectively with all lines of business, being an example for new trainers, being evaluated and observed within class, being available and willing to help, doing overtime when necessary, multitasking, willingness to learn, adaptability, being a team player

Marketing Manager

Ink Ur Bod
01.2012 - 01.2021
  • Social media marketing on platforms such as Facebook, Instagram, Twitter, Google, Google Plus, Yelp, awards in customer service, writing radio ads, starting marketing campaigns, sales

Sales

Rogers - Hamilton
09.2018 - 06.2019
  • Processing payments, updating customer details, helping customers understand products and services, selling and upselling products, restocking accessories, opening and closing store, adhering to data safety compliance, ensuring customer details were safe and encrypted, cleaning store, meeting targets, answering calls, troubleshooting technical issues with clients

Administrative Assistant

Cairns Base Hospital
01.2009 - 10.2009
  • Checking patients in, changing details, filing paperwork, retrieving records, transporting records, processing payments, communicating with supervisors and managers, helping manage client/patient volumes, basic office skills, attending training, cleaning office

Pollocks Cashing

Cashing Cheques And Sales - Hamilton
01.2008 - 01.2009
  • Cashing cheques, operating lottery machine, selling tobacco products

Trainer

Vodafone - Cairns
01.2007 - 07.2008
  • Teaching new employees about products, how to sell them, relating to employees, establishing foundations of trust, organizing lessons, showing employees how to use computers and systems, preparing them for their store, adhering to company policies

Apple

Genius Bar Full Time Manager - Canada
01.2006 - 03.2007
  • Helping customers with technical issues, resolving software issues, updating phones, managing staff, leading by example, helping staff with action plans, motivating team, achieving and exceeding goals

Sales Full Time Leader

Myer - Cairns
01.2003 - 12.2006
  • Assisting customers, executing sales, going above and beyond, processing sales and refunds, merchandising, working in different areas, trained to be a leader, supervising staff, delegating tasks, achieving targets

Teacher

Moondust Entertainment - Cairns
07.1997 - 07.2004
  • Running classes for students, lesson plans, holding performance reviews, teaching routines

Education

Hospitality Management -

Jcu

Remote Management
01.2022

Facebook Social Media -

Facebook
Online
01.2021

Excel 2019
Online
01.2021

Certificate Of Management
01.2021

Retail Management -

Cairns
01.2003

Highschool -

Peace Lutheran College
Australia
01.2002

Skills

  • Customer service
  • Management
  • Tech troubleshooting
  • Resolving issues
  • Calmness under pressure
  • Adaptability
  • Product knowledge
  • Communication
  • People skills
  • Teaching
  • Microsoft / excel

Timeline

Administration Assistant

Trinity Automotive Group
12.2023 - Current

Assistant Manager - Smithfield

KFC
06.2023 - Current

Senior Trainer

Concentrix
03.2019 - 06.2024

Sales

Rogers - Hamilton
09.2018 - 06.2019

Marketing Manager

Ink Ur Bod
01.2012 - 01.2021

Administrative Assistant

Cairns Base Hospital
01.2009 - 10.2009

Pollocks Cashing

Cashing Cheques And Sales - Hamilton
01.2008 - 01.2009

Trainer

Vodafone - Cairns
01.2007 - 07.2008

Apple

Genius Bar Full Time Manager - Canada
01.2006 - 03.2007

Sales Full Time Leader

Myer - Cairns
01.2003 - 12.2006

Teacher

Moondust Entertainment - Cairns
07.1997 - 07.2004

Hospitality Management -

Jcu

Remote Management

Facebook Social Media -

Facebook

Excel 2019

Certificate Of Management

Retail Management -

Cairns

Highschool -

Peace Lutheran College

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Jade Tait