Jade Turton
Bateau Bay,NSW
Summary
Dedicated retail supervisor recognized for enhancing employee skills and optimizing inventory management. Committed to delivering exceptional customer service and achieving operational excellence through effective training and team collaboration.
Overview
22
22
years of professional experience
Work History
Retail Supervisor
Woolworths Supermarket
Bateau Bay, NSW
07.2017 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented inventory management practices, optimizing stock levels and reducing shrinkage.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Resolved customer inquiries and complaints, enhancing overall shopping experience satisfaction.
Retail Worker
Goldmark Jewellers
Macquarie Park, NSW
10.2003 - 02.2006
- Assisted customers in selecting and purchasing jewelry, enhancing overall shopping experience.
- Maintained organized displays and inventory management systems to optimize product visibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Provided product knowledge and education to customers, fostering informed purchasing decisions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Education
Conservation Land Management
TAFE NSW
Wyong, NSW09-2012
Skills
- Task delegation
- Store organization
- Inventory control
- Staff training and development
- Customer service management
- Cash handling oversight
- Goal setting and achievement
- Employee motivation
- Employee training
- Cash handling and reconciliation
- Product merchandising
- Inventory and stocking
- Team building and motivation
- Product sales
Timeline
Retail Supervisor
Woolworths Supermarket
07.2017 - Current
Retail Worker
Goldmark Jewellers
10.2003 - 02.2006
Conservation Land Management
TAFE NSW