Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Van Oorschot

Upper Coomera,QLD

Summary

Reliable, upbeat sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Universal Store
08.2024 - 10.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Retail Sales Associate

Super Cheap Auto
11.2022 - 05.2024
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Ticketing Staff Member

Laneway Festival
02.2023 - 02.2023
  • Provided support to supervisors during high-volume periods, assisting with additional tasks as needed.
  • Kept ticketing area clean, organized, and well-stocked, ensuring a pleasant atmosphere for guests.
  • Streamlined the ticket purchasing process for a smoother guest experience.

Kitchen Hand

Noodle Box
05.2022 - 08.2022
  • Cleaned and maintained work areas, equipment and utensils.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.

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Waiter

Portabella
09.2021 - 01.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Waiter

Cafe 63
09.2021 - 01.2022
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.


Kitchen Hand

Pizza Hut
11.2020 - 08.2021
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.


Education

High School Diploma -

Albany Creek State High School
Albany Creek, QLD
12-2023

Certificate III - Tourism

TAFE Queensland
Acacia Ridge, QLD
12-2023

RSA (Responsible Service of Alcohol) -

Express Online Training
QLD
05-2022

Certificate II - Hospitality

TAFE Queensland
Acacia Ridge, QLD
01-2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving

  • Flexible Schedule
  • Conflict Resolution
  • Product Merchandising

Timeline

Retail Sales Associate

Universal Store
08.2024 - 10.2024

Ticketing Staff Member

Laneway Festival
02.2023 - 02.2023

Retail Sales Associate

Super Cheap Auto
11.2022 - 05.2024

Kitchen Hand

Noodle Box
05.2022 - 08.2022

Waiter

Portabella
09.2021 - 01.2022

Waiter

Cafe 63
09.2021 - 01.2022

Kitchen Hand

Pizza Hut
11.2020 - 08.2021

High School Diploma -

Albany Creek State High School

Certificate III - Tourism

TAFE Queensland

RSA (Responsible Service of Alcohol) -

Express Online Training

Certificate II - Hospitality

TAFE Queensland
Jade Van Oorschot