Jade Watson
Wyndham Vale,VIC
Summary
I am a passionate Senior scheduling Coordinator who has been in active an active scheduling role now for 7 years.
My Daily task would incorporate teams of tradesmen, allocating their projects and prioritizing them by urgency.
My role also includes dealing with multiple builders' enquiries and jobs throughout construction, client bookings and customer relationships, taking initiative response in emergency situations, booking jobs, warranty queries and reports.
Overview
7
7
years of professional experience
Work History
Scheduling Co-Ordinator
Casabene Drain Cleaning
Laverton North, VIC
08.2024 - Current
- Maintained accurate records of scheduled services and client interactions for reporting purposes.
- Managed customer & Builder inquiries and provided timely responses regarding service availability.
- Conflict resolutions for emergency jobs and last-minute schedule changes.
- Coordinated daily fleet operations, managing job shutdowns and rescheduling.
- Ensuring deadlines and settle dates are met.
Operations Scheduler
Homefirst Services
Hoppers Crossing, Vic
02.2020 - 05.2024
- Scheduling Projects and Sales.
- Facilitated correspondence with team members through email to ensure project alignment.
- Use of automated systems to plan.
- Managing phone calls with technicians, clients & managers.
- Invoicing.
- Purchasing/Orders.
- Debt collection.
- Customer complaints and enquiries.
- Conflict Resolution.
- Microsoft office.
Education
Certificate IV Veterinary Nursing -
The Gordon
Werribee, VIC12-2019
Cert III Animal Studies -
The Gordon
Werribee, VIC12-2016
Year 11 & 12 -
Wyndam CEC
Werribee, VIC12-2015
High School Diploma -
Werribee Secondary College
Werribee, VICSkills
- Ability to work in a team
-Customer relationship management
- Strong communication skills
-Adaptability
- Work under pressure
-Multitask
-Quick Learner
- Microsoft & Scheduling software
- Conflict Resolutions
- Deadline Oriented
Reference
Casabene Drain Cleaning
Sharon Yu Divisional Manager
Drainclean@casabenegroup.com.au
0419 100 600
Reference
Home first Services
Daniel Morgan Electrical & Hvac Manger
0401 500 446
Reference
Home First Services
Jade Barnett DSR Manger
0434 783 093
Timeline
Scheduling Co-Ordinator
Casabene Drain Cleaning
08.2024 - Current
Operations Scheduler
Homefirst Services
02.2020 - 05.2024
Certificate IV Veterinary Nursing -
The Gordon
Cert III Animal Studies -
The Gordon
Year 11 & 12 -
Wyndam CEC
High School Diploma -
Werribee Secondary College