- Overseas travel to experience and learn about new cultures
- Passionate about balancing physical health with mental and emotional wellness
- Committed to improving personal fitness through regular participation gym work outs
- Reading
Jade Williams
Bribie Island,QLD
Summary
I am passionate about making a positive impact in the lives of individuals with disabilities and those experiencing mental health challenges. With a deep commitment to inclusivity, empowerment, and person-centred support, I am eager to contribute to a role where I can provide meaningful assistance, advocate for individuals' needs, and promote overall well-being.
I bring strong communication and empathy skills with background knowledge and experience from obtaining my diploma in mental health. My goal is to create safe, supportive environments that foster independence, dignity, and personal growth for those I work with.
I am excited about the opportunity to apply my skills and dedication to a role in the disability or mental health sector and to continue learning and growing in this field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Support Worker (Diploma Placement)
Arnica Lodge
11.2018 - 12.2018
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Assisted clients in developing and setting realistic goals to promote positive change.
Wait Staff/Door Staff
Osbourne Hotel
10.2022 - 05.2024
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Certificate 111 - Individual Support (Ageing And Disability)
KCA Training
Brisbane06-2025
Diploma - Mental Health
Holmesglen Tafe
Melbourne, VIC12-2018
Skills
- Communication Skills
- Empathy & Compassion
- Patience & Emotional Resilience
- Problem-Solving & Adaptability
- Manual Handling & Mobility Support
- Understanding of Disabilities & Aging
- Teamwork & Collaboration
- Cultural Awareness & Sensitivity
Interests
Certification
- RSA / RSG (Responsible Service of Alcohol and Gambling)
- First Aid / CPR
- Police Check
- Blue Card / Yellow Card (Volunteer)
- NDIS Worker Orientation Modules
Timeline
Wait Staff/Door Staff
Osbourne Hotel
10.2022 - 05.2024
Social Support Worker (Diploma Placement)
Arnica Lodge
11.2018 - 12.2018
Certificate 111 - Individual Support (Ageing And Disability)
KCA Training
Diploma - Mental Health
Holmesglen Tafe
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