Jad Khazaal
Sydney
Summary
Motivated and reliable second-year Construction Management student actively seeking a cadetship opportunity to gain hands-on experience in the construction industry while completing my studies. Equipped with strong communication and teamwork skills developed through customer service and warehouse roles, with a keen interest in project coordination, site operations, and learning from experienced professionals. Eager to contribute to a dynamic team and grow within the construction field.
Overview
2
2
years of professional experience
Work History
Pick Packer
Tolls
04.2025 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Customer Service Representative
Big W
11.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Construction Management (Honours) -
Western Sydney University
Sydney, NSW11-2027
Skills
- Problem identification
- Critical thinking
- Time management
- Quality control
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pick Packer
Tolls
04.2025 - Current
Customer Service Representative
Big W
11.2023 - Current
Bachelor of Construction Management (Honours) -
Western Sydney University
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