Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jadzia Roe

Goolwa Beach,SA

Summary

I am a strong minded and motivated employee, who is committed to providing high quality services and delivering an outstanding patient experience. I have a positive, infectious personality with excellent interpersonal and relationship building skills, improving customer satisfaction and loyalty. I am a sociable team member, skilled at operating in a fast paced environment with a demanding objective for service and quality. I understand the importance of team work and being able to use my experience in customer service to gain full time employment within your team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant/Sales Assistant

Priceline Pharmacy Goolwa
06.2020 - Current
  • Greeted customers and responded to questions with friendly knowledgeable assistance
  • Received incoming supplies and placed stock in correct locations
  • Dealt with customer telephone enquires
  • Developed strong and lasting customer relationships
  • Assisted staff and management
  • Operated cash register and performed front counter tasks to facilitate daily operations
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
  • Kept pharmacy counter and related areas cleaned, neat and organised
  • Organised customer information into correct profiles while maintaining confidentiality
  • Proficient with pharmacy/medical systems

Cafe Worker/Supervisor

The Goolwa Bakery Haybourgh
04.2019 - 05.2020
  • Managed food resources, memorised and coordinated customer service
  • Used communication and problem solving skills to resolve customer complaints
  • Operated cash register by processing cash and credit cards
  • Followed guide lines for safe serving, appropriate temperatures and presentation
  • Monitored expenses and boosted profitability by managing food and labour costs when ordering stock
  • Directed food preparation and cooking activities to meet Occupational Health and Safety Standards

Hospitality Team Member

Bombora Cafe
09.2017 - 02.2019
  • Remained calm when dealing with difficult customers or during busy shifts
  • Kept serving areas cleaned and stocked to increase efficiency
  • Greeted new customers
  • Maintained customer satisfaction with timely table check ins to assess food and beverage needs
  • Provided enthusiasm and promoted excellent service to customers
  • Followed health and safety regulations relevant to the hospitality industry to minimise accidents, incidents and liability
  • Trained new waitstaff on proper food handling, customer service and procedures

Education

Victor Harbor High School
Victor Harbor, SA
10.2019

Goolwa Primary School
Goolwa, SA
12.2014

Skills

  • Point of sale (POS) system operations
  • Multitasking
  • Service prioritisation
  • Reliable and trustworthy
  • Excellent customer care
  • Cash register operation
  • Decision making
  • Time management
  • Team building
  • Strategic sales knowledge
  • Excellent verbal and written communication

Certification

  • S2/S3 Pharmacy Qualifications




References

Sarah Wood

Assistant Manager at Priceline Pharmacy Goolwa


Joanne Newman

Fit and Fabulous Sport PT


Julie Bedford

Pharmacist at Priceline Pharmacy Goolwa

Timeline

Pharmacy Assistant/Sales Assistant

Priceline Pharmacy Goolwa
06.2020 - Current

Cafe Worker/Supervisor

The Goolwa Bakery Haybourgh
04.2019 - 05.2020

Hospitality Team Member

Bombora Cafe
09.2017 - 02.2019

Victor Harbor High School

Goolwa Primary School

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Jadzia Roe