Addressing customer needs, responding to specific requests to uphold quality customer service.
Maintained excellent levels of workplace cleanliness around dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies, and disposing of garbage.
Rotated through a series of different stations based on team needs to level with heavy work flow.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked to prevent self-harm to staff and customers.
Worked with the team to maintain smooth operations and high standards of customer service during high volume rushes.
Pick/Fruit Packer & Customer Service (Casual)
Mega Fresh - Fresh fruit and Vegetables
Browns Plains, QLD
02.2023 - 04.2023
Adhered to product safety and hygiene guidelines for health and regulatory compliance.
Assembled customer orders from stock and packed items in boxes, ensuring timely delivery and that customer demands and needs were met.
Notified the team leader of product discrepancies and equipment malfunctions.
Assisted the flow of the store's inventory, which consisted of a wide range of fresh produce and other in-store goods
Utilized store knowledge to assist customers with aisle locations, price verifications, and packaging purchases appropriately
Operated with POS transactions, including credit, cash, and exchanges, to ensure seamless and accurate cash flow.
Education
Certificate III in Health Services Assistance -
Mater Education - St. Thomas More College
Sunnybank, QLD
09.2023
SIS30321 Certificate III in Fitness -
Binnacle Education - St Thomas More College
Sunnybank, QLD
09-2023
Certificate II In Health Support Services First Aid -
Mater Education - St Thomas More College
Sunnybank, QLD
06.2023
SIS20115 Certificate II in Sport And Recreation -
Binnacle Education - St Thomas More College
Sunnybank, QLD
03-2023
Skills
Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint)
Data Gathering
Use business software applications
Use digital technologies to communicate in a work environment
Use appropriate CPR techniques on adults, children and infants
Respond to emergency situations
Health and Safety compliance
Quick and adaptable
References
Michelle Jeffs - Fruit Store Owner/Manager
Mega Fresh Browns Plains, 0414 881 719, megafreshbrownsplains@gmail.com
Phillip Manitta - School Principal
Our Lady of lourdes School Sunnybank, 0438 678 461, pmanitta@bne.catholic.edu.au
Timeline
Crew Member
Mcdonalds
01.2024 - Current
Pick/Fruit Packer & Customer Service (Casual)
Mega Fresh - Fresh fruit and Vegetables
02.2023 - 04.2023
Certificate III in Health Services Assistance -
Mater Education - St. Thomas More College
SIS30321 Certificate III in Fitness -
Binnacle Education - St Thomas More College
Certificate II In Health Support Services First Aid -