Jai Gilbert

- Store skateboarding and snowboarding hardgoods buyer which included working within budgets, sales, and trends to make calculated decisions on product we purchased for the store.

- Completed daily tasks such as opening and closing the store, handling cash and finalising tills at the end of each day. As well as managing staff on the shop floor each day allocating daily tasks and to assisting with customers.

- Blunt Skateboarding team manager, to build the team and to manage all team riders. Working along side riders to have have a great relationship with staff, store and social media.

- Social Media. I was in charge of running all our social media platforms (Instagram) (Facebook). Which included daily posts and stories, replying to direct messages, and working with brands on content that helped represent the stores current product and core values to our followers.

- To write monthly rosters and to work with staff on their availability's. As well as in charge or all hiring processes and managing staff.

- Creating great relationships with sales representatives and using b2bs to complete customer orders and returns.

- Providing great customer service skills and building quality relationships with all customers and local community.

- To communicate and work alongside our office/team at Strapper Surf with decisions for the Store/Company.

- Responsible for opening and closing the store, handling and finalising end of day cash totals and completing daily tasks and duties.

- Provided great product knowledge in Surf, Snow and Skate hardware.

- Skateboarding hardgoods buyer, working within budgets, sales, to choose quality stock. Also connecting with sales representatives and using b2bs.

- Provided and delivered high standards in customer service and built strong customer base relationships and strong connections in the local community.

- Used POS system to process and authorise sales, returns, online orders and invoices accurately.