Jai Gretgrix
Marong,Victoria
Summary
Customer service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Education Support Officer
Marong Primary School
Marong, Vic
11.2023 - Current
- Coordinated student support services and resources for diverse learning needs.
- Assisted in the development of individual learning plans tailored to each student's needs.
- Participated in professional development workshops related to educational support roles.
- Supported teachers during classroom instruction by helping to maintain order among students.
- Conferred with parents and staff to discuss educational activities and policies.
Food and Beverage Attendant
BSL - Red Energy Arena
Bendigo, Vic
10.2020 - Current
- Shift Supervisor
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Replenished stocking stations with utensils, condiments and napkins.
- Created food displays according to established standards and replaced dated products with fresh.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Food Service Team Member
Borough Club
Eaglehawk, Vic
10.2020 - 08.2023
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Re-stocked, organized and arranged service and food stations.
- Cleaned utensils, dishes and glasses for customer use.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Received food orders from individuals and explained offerings.
- Greeted customers, waited tables and took food orders.
Crew Member
KFC
Eaglehawk, Vic
10.2018 - 12.2020
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Packed fast food products in approved containers, cups and bags.
- Upheld high standards of productivity and quality in operations.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Bendigo Senior Secondary College
Bendigo, VIC12.2022
High School Diploma -
Eaglehawk Secondary College
Eaglehawk, VIC12.2020
Skills
- Team Leadership
- Decision Making
- Payment Processing
- Customer Relations
- Problem Detection and Resolution
- Safe Food Handling
- Relationship Building
- Flexible and Adaptable
- Customer Service
- Conflict Resolution
- Flexible Schedule
- Teamwork and Collaboration
- Clear Communication
Certification
- White Card
- Current WWCC
- Drivers Licence
- First Aid Certificate
- Barista course
- RSA course
Timeline
Education Support Officer
Marong Primary School
11.2023 - Current
Food and Beverage Attendant
BSL - Red Energy Arena
10.2020 - Current
Food Service Team Member
Borough Club
10.2020 - 08.2023
Crew Member
KFC
10.2018 - 12.2020
High School Diploma -
Bendigo Senior Secondary College
High School Diploma -
Eaglehawk Secondary College